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6601 Backlick Rd, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They contacted me after they reduced the price of the car and sold it to someone else. I contacted them by phone and text and just got a response, 10 days later. Glad business is so good for you at Pacific VW.
My buying experience was very good.
Good experience
Very helpful just haven’t found the right car yet
The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up.
Business response:
Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602
The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up.
Business response:
Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602
Got back to me. Helped me with cpo model
Very helpful and very communicative! Spoke with many different dealers and they were the most down to earth and accommodating! I purchased this vehicle from them in California and I'm in Arizona. They help me arrange shipping and signing of my papers all from the comfort of my home.
Went in to check out a QX30, which was very nice, but walked away with another more spacious SUV and a better fit for my needs. Jonathan was very helpful, attentive and accommodating. The warranty and the service detail on my 2017 Escape was a great bonus. I'd shop here again.
Sheehy Volkswagen of Springfield has a 4.5 star rating with 3,350 reviews.
Sheehy Volkswagen of Springfield is open now. It will close at 9:00 p.m.
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