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Service - Somersworth Nissan
- Automotive
- Somersworth, NH
About this business
Somersworth Nissan & Certified Pre-Owned Car Center, a family-owned & operated dealership. Since May of 2000, my brothers (Patrick, Dan, and Brendan) and I have managed to sell over 16,000 vehicles, eclipsing the entire population of Somersworth. Here at Somersworth Nissan, we enjoy the prestige of being one of New England’s highest-rated dealers in both sales and service. Our dealership is known for being state of the art and ahead of its time. We’ve broken many typical car business stereotypes by removing all t... read more
Location details
285 NH-108, Somersworth, NH, 03878, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Please learn from my mistakes and do not purchase a car here.I purchased my car here less than 2 years ago, I brought it to the service department, and despite the car driving absolutely fine, I was told I need a new engine to the tune of $10,450.When I called, the service manager, in a smug almost laughing tone goes I assume you got your estimate and proceeded to tell me its a result of lack of maintence, and that prompto oil changes are bad for your engine, etc,I talk to the sales manager, ******, the first thing he says i... read more
My parents recently bought a *** ****** from Somersworth Nissan. First of all, they traveled from about an hour away to test drive the car. My mother is practically immobile due to a degenerative illness and they wanted to test this car because it was listed with all of the amenities she would need to be able to get in and out and be comfortable. The let them test drive it and my parents decided it would be a good car for them. When they went inside to talk about buying it they were told it was already sold! Why then did you... read more
Show me a car with a bad motor and a bad transmission they told me I should have bought the warranty now I'm stuck with the car payment of $400 a month and I have no car they want $11,500 to fix it transmission and motor already pay them a thousand down and sign the loan they also have misleading following practices please help people with bad credit to tell the bank they have the car at home with the plates on it when it's still at their shop I can prove it it was no insurance
Business response:
<p>****,</p> <p></p> <p>As previously stated we would be willing to contribute to the repair of your motor. Our contribution was rejected by you. The vehicle you purchased was months outside the warranty period and we were still willing to contribute to your repair. ****was given an option for engine and transmission warranty coverage which he did declined. The dealership has offered to cover a portion of the repair which ****did not accept. </p>
Brought my car in for my free inspection. They found a few things wrong. Fixed all but one issue the oil pan that leaks. But two other mechanics could not find it leaking. Brought car back a second time for inspection. Now they said my brake line has a leak which according to another mechanic there is no leak and guess what the oil pan they said that leaked which I didn't fix has now no problems with them now. They try to scam people into getting things fixed that don't need to be fixed on and by the way they won't show you ... read more
Business response:
****, Thank you so much for the feedback on your most recent experience. I did pull all of the records from both visits, and I did want to confirm that you received the photos we had sent confirming these repairs that were needed. This helps with any confusion as to why something would be recommended. Attached to both repair orders were photos of both the Oil Pan leak, and the brake line leak. If you did not receive these photos, please let me know and I will be happy to forward them along.
I recently purchased a 2018 Jeep Compass from Nissan of Somersworth. When I test drove the Jeep, it ran nice, felt good and all the bells and whistles "seemed" to work. The day after I handed over a pretty big check and drove off the lot, multiple friends and family tried to figure out how to work the computer system in the dash. The stations were all static, we were unable to pair my phone with the Jeep and the Bluetooth was not working. When I call someone, I can hear them but they cannot hear me. I took the Jeep to a Jeep... read more
Horrible place to buy a car, never to be trusted. Somersworth Nissan shame thinking you can get away that easy. Ethan shame on you . Never play with Karma. We brought our teen a better vehicle not rusty and safe.
Business response:
****, I apologize that you were not completely satisfied with your experience with our dealership. We offered to repair any and all concerns you had, and when that was unacceptable, we gave a full refund for your entire transaction to make you whole. If there is something more we can provide, please let me know what you think a reasonable solution would be.
Let me start with the fact that we bought two cars from this dealership. They seemed alright and since I was paying for the vehicles, not leasing or financing, they gave me an alright deal. After purchasing the vehicles, we have been dealing mostly with the service department. The service department has recently been lowering its quality and friendliness. My wife had her tires swapped today and was notified that a junior mechanic put one tire on the wrong way (which is fine) and that she would have to wait an extra thirty mi... read more
Stereotypical shady dealership. Save your time and money. Go elsewhere. I was sold a pre-owned SUV by Somersworth Nissan. Within 25 days of owning the car, one day the check engine light came on and the car suddenly stopped moving. That was the last time the car ever drove. And I had only had it for 25 days. No accidents or misuse. Now it's a $9500 piece of scrap metal. Since I was within my 30-day warranty, I contacted the dealership the next day. Because I had just barely exceeded the 1,000 miles (by less than 100 miles) t... read more
Frequently asked questions about Service - Somersworth Nissan
How is Service - Somersworth Nissan rated?
Service - Somersworth Nissan has a 3.9 star rating with 64 reviews.
When is Service - Somersworth Nissan open?
Service - Somersworth Nissan is open now. It will close at 5:00 p.m.
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