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Service - Metro Ford

3.9

About this business

Location details

9000 NW 7th Ave, Miami, FL, 33150, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 3:00 p.m.
SunClosed
3.9102 reviews
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Rolland D's profile image
Rolland D 
2 months ago

Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership 

Rolland D's profile image
Rolland D 
2 months ago

Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership 

Rolland D's profile image
Rolland D 
2 months ago

Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership Thank you for the 5-star rating! Your support means a lot to us. 

Rolland D's profile image
Rolland D 
2 months ago

Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership Thank you for the 5-star rating! Your support means a lot to us. 

Angelea N's profile image
Angelea N 
2 months ago

Do not buy here. They do not do the guarantee inspection. They lie about it. Here's my proof.Good afternoon ******* this is ***** at *** LOWTH. . Sorry about the break situation. Looks like we did an oil change and then a quick visual inspection, but obviously they didn't inspect the brakes. If we would've done a break job, we just would've had to charged more for the vehicle. . Once again, my apologies. Take care. I'm glad you brought your vehicle in and we where able to take care of the problem for you. 

David B's profile image
David B 
2 months ago

buyers beware. shady business practice. had to walk from a deal due to lies, going back on our negotiated price after we got our own lender and ext warranty, and trying to tax us over the 6.25% sales tax with an added VIT tax. they make all their money off of buyers using their "preferred lenders" that I promise you are not the best rates. after I got my own lender and ext warranty they refused to align the car before purchase. than said it was defective and going to auction. next day car is on the website again. **** used c... read more

Slawek J's profile image
Slawek J 
2 months ago

I was treated very UNFAIRLY by one of the salespersons by the name CHERYLANN WAMBOLT. I made an appointment to test drive a ********** ********She new I was coming from **almost four hours away. While driving up for my appointment for over three and a half hours about half hour before reaching my destination, I get a phone call from her stating the the appointment needs to be cancelled because the vehicle has been sold. Is this how a Hommonasset Ford treats it's customers? That is UNACCAPTABLE!!! I never heard of anyone bein... read more

Keondra C's profile image
Keondra C 
2 months ago

Sold me a car on Feb12th - the car went bad in June.- they kept my car for 1 month.- got my car back in July paid $750.00 Then it went bad again 2 weeks later paid $456.00 -2 weeks after that it cut off in traffic. -they did not have the inspection record. 

Chase J's profile image
Chase J 
3 months ago

Recently received my car back from here after dropping it off Monday for an oil change/flood inspection. Dealing with this team has been an absolute inconvenience. Specifically the service manager Alex and the advisor who did not listen to my request initially Norma. 1st I would like to mention that I needed my car inspected for flood damage and it was brought up 3 times before I received an “oops we missed it”. As well on Monday night the sales manager John, swore they could have my car back to me Tuesday, which was not the... read more

Frequently asked questions about Service - Metro Ford

How is Service - Metro Ford rated?

Service - Metro Ford has a 3.9 star rating with 102 reviews. 

When is Service - Metro Ford open?

Service - Metro Ford is open now. It will close at 7:00 p.m.  

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