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Service - Metro Ford

3.9

About this business

Location details

9000 NW 7th Ave, Miami, FL, 33150, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 3:00 p.m.
SunClosed
3.9102 reviews
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AQUITA B's profile image
AQUITA B 
a month ago

Returned my car to in worse conditions, charged me $300 for a part that should have been covered under recall, then tried to charge me for them to run a diagnostic test after lying about it the week before. My car is still not running. 

AQUITA B's profile image
AQUITA B 
a month ago

Returned my car to in worse conditions, charged me $300 for a part that should have been covered under recall, then tried to charge me for them to run a diagnostic test after lying about it the week before. My car is still not running. 

B. F.'s profile image
B. F. 
a month ago

On 7/31/2025 I purchased a 2023 Ford F-150 Raptor R from Ford of Port Richey. It was advertised and sold as a Ford Blue Advantage Gold-Certified vehicle. The truck delivered did not meet Ford’s Gold-Certified standards. Key Issues • Delivered with dry-rotted tires, aftermarket wheels causing fender rub, animal activity in engine bay, water intrusion, and poor reconditioning. • Water leaks through sunroof/roof/pillars/headliner causing odor, moisture, and rust under seats. Missing/altered components (wheel liners, fasteners, ... read more

Brian F's profile image
Brian F 
a month ago

On 7/31/2025 I purchased a 2023 Ford F-150 Raptor R from Ford of Port Richey. It was advertised and sold as a Ford Blue Advantage Gold-Certified vehicle. The truck delivered did not meet Ford’s Gold-Certified standards. Key Issues • Delivered with dry-rotted tires, aftermarket wheels causing fender rub, animal activity in engine bay, water intrusion, and poor reconditioning. • Water leaks through sunroof/roof/pillars/headliner causing odor, moisture, and rust under seats. Missing/altered components (wheel liners, fasteners, ... read more

Jodie B's profile image
Jodie B 
a month ago

Ron Carter Chevrolet GMC ron The Original Ron Carter in Alvin and I can not tag Ron Carter services is worse than the sales This is my story Ron Carter is by far the absolute worst company to buy a vehicle from the service department told my wife on the phone to stop calling you ******* bitch and would not talk to us about our brand new arcadia Denali it went back 5 times for a transmission, fuel injectors, the cameras would make the car slam on the brakes going 65 mph with my wife and two children in the car and I was told ... read more

Tawnie M's profile image
Tawnie M 
a month ago

Bought a car through them and wish I hadn't its been just over 60 days since I bought the car and have had 2 temporary plates expire on me, the first one was replaced quickly. This second one, not so much. I was ignored on the phone for half an hour trying to get ahold of the person who id brought the car through, then was told that the ** doesn't come in until 6pm three days a week. I'm having to miss work because of this nonsense, it is incredibly inconvenient and the overall worst experience I've had buying a car. I shoul... read more

Katelyn R's profile image
Katelyn R 
a month ago

If I could give zero stars, I would.I arrived right when they opened at 8 AM, expecting timely service. Instead, I sat and waited five full hours with no progress whatsoever. During that time, I had to repeatedly go up to the desk and make several calls just to get an update. Finally, after all that wasted time, I was told there was a leak in the air conduitsomething that could have been communicated much earlier instead of stringing me along for hours.What makes this worse is that this was my second visit in only nine days.... read more

RONALD P's profile image
RONALD P 
a month ago

Drove two hours after making deal on phone when got there they said could not sell the truck because a recall.What a bunch of c*** 

D. G.'s profile image
D. G. 
a month ago

I brought in my **** Explorer for a simple repair covered under the 36K/3 year bumper to bumper warranty. 6 months later, the same problem has returned but the car is now outside the warranty period. I was told I would have to pay for any further repairs including the several hundred dollar diagnostic fee. I was also told the 12K/1 year warranty typically present for repair work does not apply, which makes no sense to me. I do not recommend the service department at Landmark Ford. Thank you for bringing this concern to our a... read more

Business response:

I did not realize I was outside the 12 month window, thank you for your response. 

Frequently asked questions about Service - Metro Ford

How is Service - Metro Ford rated?

Service - Metro Ford has a 3.9 star rating with 102 reviews. 

When is Service - Metro Ford open?

Service - Metro Ford is open now. It will close at 7:00 p.m.  

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