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Serra Volkswagen
- Car Dealers
- Birmingham, AL
About this business
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong auto... read more
Location details
1490 Center Point Pkwy, Birmingham, AL, 35215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service department is terrible! I brought my car in a couple weeks ago to remedy a check engine light. They diagnosed it and said it would be about $1200. Luckily I have a service warranty. When I left, the check engine light came back on. I contacted them and they said to bring it back. I've had 3 different appointments where I've called off work and taken my car there just to sit all day without them even looking at it. It is very frustrating!! The staff is rude and unprofessional especially Nathaniel Lee.
Service was great. Price was very fair. Will trade with them again and would recommend them to anyone.
Always quick to get our car in and out same day. We live out of town so this is great for us. Honest, quick, and reliable maintenance dept.
i would recommend them to anyone
I'm rating Serra Volkswagen 5 stars
great service department. very pleased
I recently went shopping at Serra Nissan. They had a great selection of Exteras, Altimas, Pathfinders, 350Zs, Muranos, and other Nissans. The salesman was very nice and seemed motivated to sell me a car. Over-all good experiance.
I had that worst experience in SERRA NISSAN... I would not recommended to any one in Birmingham Al, who is looking for a car .... i bought a Versa that was 17,000.00 and that told me that with finance is was going to be 23,000.00 well no, that actually charging me 30,000 with finance... Im extremely sad but what can i do inform people, to not make the same mistake .... When you sign the Bill of Sale Please people make sure that is the same price of the car, not what the sales representative is saying, beacause after you sign... read more
Do not trust these guys. Dwight is a liar, con artist, and is very rude. I went back to trade in my '05 Nissan for an '07. I was told when I leased my '05 that as long as I traded it for another Nissan I wouldnt have to worry about trading the car in early or the mileage. So, here I am 6 months from the end of my lease trying to trade my car in and end up talking to Dwight. While I am sitting at this desk, he is taking phone calls as if I am not sitting there. He is bragging on how many cars he sales. And when I tell him wha... read more
Frequently asked questions about Serra Volkswagen
How is Serra Volkswagen rated?
Serra Volkswagen has a 4.4 star rating with 1,036 reviews.
When is Serra Volkswagen open?
Serra Volkswagen is closed now. It will open tomorrow at 9:00 a.m.
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