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Serra Used Cars of Traverse City

4.2

About this business

Cherry Capital Cadillac is your local Traverse City GM Dealer. General Motors, one of the world's largest automakers, traces its roots back to 1908. With its global headquarters in Detroit, GM employs 204,000 people in every major region of the world and does business in some 140 countries. GM and its strategic partners produce cars and trucks in 34 countries, and sell and service these vehicles through the following brands: Buick, Cadillac, Chevrolet, GMC, and GM Daewoo. GM's largest national market is the United States, fo... read more

Location details

1331 S Garfield Ave, Traverse City, MI, 49686, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.278 reviews
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Bill Cartwright Jr.'s profile image
Bill Cartwright Jr. 
5 years ago

Whitni and Calib made my trade painless. I'm VERY impressed. I ran poor Whitni through the ringer searching for the right truck and she made dealing with me seem easy (amazing). I can't recommend them enough. 

Betsy Willis's profile image
Betsy Willis 
recommend  Recommended
5 years ago

Sheila was great! I went on the Serra website and chose the person I wanted to talk to, and I definitely made the right choice. Sheila was knowledgeable, friendly, and willing to work with me to find the best solution for financing. When I went in for my appointment, she was working with someone who had just walked in looking for a vehicle; and she managed to work with us both without making either of us feel short changed. In fact, we both walked out with new vehicles. 

Todd Endres's profile image
Todd Endres 
5 years ago

Do not buy a car here! FERD and the GM treated my girl friend like crap! Only after I left!! Did the worst job detailing her car THREE times! Forgot to schedule the detail, the guy to fix the rims and didn’t order over $300 of car floor liners! And now they are making her drive to pick them up! I’m away on work and this is how they treat ladies that spend 10K on a car!!! They treat ladies-like second class citizens!! Go anywhere else but this place!! The GM was informed twice and never got the issue resolved! It appears as i... read more

Lisa Marie's profile image
Lisa Marie 
5 years ago

Serra Toyota can improve in their training. They created a hindering experience. So many things fell between the cracks. And it reflects on the management The GM did help me after I had to asked for them. The salesman was going to let me leave frustrated, but the GM jumped in and fixed what he could but I still left feeling exasperated. And no one likes that feeling. Maybe if I purchased a new car and not a used car my experience would have been different. 

Sarah Navarro's profile image
Sarah Navarro 
recommend  Recommended
6 years ago

This is the second time I have had Greg Martin as my sales person. He was so helpful. Never have had a sales person go over things I should know about a car I was about to lease as well as Mr. Martin. I would highly recommend him, if you are planning on dealing with Toyota. Before going to Toyota, my son in law and I went to the Ford dealership. The salesperson couldn't have been less interested in dealing with us. Didn't tell us of better deals that were coming in the next day. Both my son in law and I have been highly impr... read more

Ron Strong's profile image
Ron Strong 
6 years ago
Amanda Ronan's profile image
Amanda Ronan 
recommend  Recommended
6 years ago

My experience was great...she gave me all the information i needed to make a decision without over talking or going into extreme details. She was able to answer any question I or my friends threw at her. 

Mari Ashbay's profile image
Mari Ashbay 
recommend  Recommended
6 years ago

Everyone there was very nice. Sheila was our sales consultant and she was so great to work with. She has a great personality and she was professional without being pushy. We highly recommend Sheila and Serra Toyota. We love our new Rogue! 

Andy Hoort's profile image
Andy Hoort 
6 years ago

Frequently asked questions about Serra Used Cars of Traverse City

How is Serra Used Cars of Traverse City rated?

Serra Used Cars of Traverse City has a 4.2 star rating with 78 reviews. 

When is Serra Used Cars of Traverse City open?

Serra Used Cars of Traverse City is closed now. It will open tomorrow at 8:30 a.m. 

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