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Serra Hyundai
- Car Dealers
- Birmingham, AL
About this business
Location details
1503 Gadsden Hwy, Birmingham, AL, 35235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Been waiting 3.5 hours for a just a diagnosis and decision regarding a rental car. Currently waiting rental employee to come back from lunch. He went on lunch break knowing I needed this taken care of in order to pick up my child. Still no diagnosis. Major disregard for customers time on this under warranty issue. Ms. ******** We apologize that you had a less than stellar experience while visiting with us. Please know that we value our customers time as we know it is important. We hope to make it up to you and promise to do ... read more
Been waiting 3.5 hours for a just a diagnosis and decision regarding a rental car. Currently waiting rental employee to come back from lunch. He went on lunch break knowing I needed this taken care of in order to pick up my child. Still no diagnosis. Major disregard for customers time on this under warranty issue.
Business response:
Ms. ******** We apologize that you had a less than stellar experience while visiting with us. Please know that we value our customers time as we know it is important. We hope to make it up to you and promise to do better in the future. Please reach out at your earliest convenience so that we may address and correct any issues you had while visiting with us.
We just purchased a used car for our stepson with a limited budget. He lives in ********** ** and we live outside ************ **. Our salesman ******* and his used car manager *************************** went above and beyond to assist us in making it a nearly flawless purchase. Our first choice in vehicles ended up having a bad transmission with a failure within the the first 24 hours of purchase. They immediately offered a tow truck and loaner car until they could get it figured out. Unfortunately it was going to be too c... read more
Business response:
******************,Thank you for such a great review! Please do not hesitate to reach out if we can be of any assistance!
Frequently asked questions about Serra Hyundai
How is Serra Hyundai rated?
Serra Hyundai has a 4.7 star rating with 3,071 reviews.
When is Serra Hyundai open?
Serra Hyundai is open now. It will close at 6:00 p.m.
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