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Buying a car shouldn’t be a headache. With honest service, a versatile selection of vehicles, and an expert team, Serra Hyundai is the trusted Hyundai dealership in Birmingham, Alabama. With classics like the Santa Fe, Elantra, and Tucson, we have the perfect choice for every kind of lifestyle. We also carry a wide selection of quality used models. When you find the right vehicle for you, a member of our financing team will set up a loan or lease deal based on your needs. We can also provide Hyundai service and OEM par... read more
1503 Gadsden Hwy, Birmingham, AL, 35235, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Been waiting 3.5 hours for a just a diagnosis and decision regarding a rental car. Currently waiting rental employee to come back from lunch. He went on lunch break knowing I needed this taken care of in order to pick up my child. Still no diagnosis. Major disregard for customers time on this under warranty issue.
Business response:
Ms. ******** We apologize that you had a less than stellar experience while visiting with us. Please know that we value our customers time as we know it is important. We hope to make it up to you and promise to do better in the future. Please reach out at your earliest convenience so that we may address and correct any issues you had while visiting with us.
We just purchased a used car for our stepson with a limited budget. He lives in ********** ** and we live outside ************ **. Our salesman ******* and his used car manager *************************** went above and beyond to assist us in making it a nearly flawless purchase. Our first choice in vehicles ended up having a bad transmission with a failure within the the first 24 hours of purchase. They immediately offered a tow truck and loaner car until they could get it figured out. Unfortunately it was going to be too c... read more
Business response:
******************,Thank you for such a great review! Please do not hesitate to reach out if we can be of any assistance!
Serra Hyundai has a 4.7 star rating with 2,517 reviews.
Serra Hyundai is closed now. It will open tomorrow at 7:00 a.m.
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