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Send It Packin'
- Shipping Centers
- Austintown, OH
About this business
The areas' PREMIER place to go for expert packing & shipping, specializing in high-value artwork and estates. Fully insured, pick-up available.
Location details
4496 Mahoning Ave, Austintown, OH, 44515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
SIP is a great shop. You'll get friendly customer service and expert packing and shipping.
Business response:
Thank you for your review!
A+. The store is very well kept, and organized. The staff was very helpful, and their attitudes were very nice and upbeat. They handled sensitive matters privately, which I found very respectful, and I was very appreciative of such. My only choice to go to when I need to ship items, or have important documents that I need faxed. They also have bill pay services, I have not needed to use those yet, but if I ever do...I know right where I will be going!
Business response:
Thanks for the review, Dylan! It was very kind of you to take the time, and we sure do appreciate it! Always happy to help!
I bought a snowman cookie jar and had them ship it to CA. It was a match to a Santa I had at home and I found it in perfect condition in an antique store in Berlin. It arrived in too many pieces to count, and that was after I asked them to add extra packing because it was moving around in the box. They charged me an extra ten dollars for the added packing. When it arrived broken they sent me a check for $50. I can't replace it, so they can send themselves packing. I'd like to see how many bones they break.
Business response:
Bobbi, I'm very confused! I've spent the last day going thru our records because I cannot remember your claim. We show no record of you shipping anything from our store since I've been the owner. I've even gone thru my bank records, but don't show issuing you a check. Could it be you have us confused with one of our competitors, or perhaps this happened before I took over? We've come A LOOONG WAY, AND I ASSURE YOU, WE TAKE SHIPPING SERIOUSLY! Please stop by and let us show you what great customer service is! Tracy - Owner - ... read more
I have used this location multiple times and have been treated fairly each time. I enjoy using small and local business for anything that I can. The service was great and I was happy with the speed of my check out!! Thank you Send It Packin'!!!
Business response:
Thanks so much, Jeni, it was great talking with you today!😁
RecommendedI would like to say that there is no other place I will ever send my packages. The first time I was ever there I was greeted with a happy smile and thoughtful gesture on helping me return my Apple Watch. I honestly was so impressed that I couldn’t believe anyone could be this nice. Which brings me to my second time...me having no idea what box or label to use I was again greeted with a happy smile and help to complete my package. No omg are you stupid, or sighs of frustration just a very lovely staff who was willing and read... read more
Business response:
Thanks so much for the kind words, Angela! The pleasure is ours, and we're honored and grateful to be able to help in any way we can! 😃
Awesome service ! If you need to ship anything, the staff is always very helpful and recommends the most cost effective way to get your packages safely to there destination. The fax service is great also. Never go anywhere else!! Thanks Tracy and your great staff!!
Business response:
Thank you so much for your kind words and your business. We look forward to seeing you very soon.
Always superb service. I know I don't need to worry about my packages once they're dropped off at SIP.
Business response:
Thanks, Marty! We're here to make it easy for you!
This business is superb!! They are kind, helpful and efficient!! Tracey is the best!! I highly recommend it always!!!
Business response:
Thank you for the kind words, Lori! We're always happy to help!
I am all about supporting small businesses especially since I am a small business owner. The first time I visited this place I thought it was amazing and I hit it off really well with who I believe is the owner. My last two visits however have been less than stellar and I swear I will never go back even if it's out of convenience. When I drop off a package that's being shipped UPS or FedEx I have already paid to return that package and I expect a receipt so that I can track my returned product and know that it's getting back... read more
Business response:
Jackie, I'm sorry you were less than happy after being asked to leave a .25 cent donation to the charities we are supporting this year (Austintown Community Baseball and Falcon Animal Rescue) to obtain a receipt for your package. We offer our clients a safe, convenient place to leave their dropoff packages. (Last year we had over 5500 of them.) If you print your receipt at home, you'll have a copy of your tracking number saved on your computer. If one was sent to you, most of our clients just take a picture of the label with... read more
Frequently asked questions about Send It Packin'
How is Send It Packin' rated?
Send It Packin' has a 4.6 star rating with 228 reviews.
When is Send It Packin' open?
Send It Packin' is closed now. It will open at 10:00 a.m.
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