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Sedona Park

3.3

About this business

The home of your dreams is waiting for you in Irving, Texas. We are centrally located near shopping, fine dining, and entertainment. What more could you need? Come see why Sedona Park is the place to call home. At Sedona Park, we are proud to offer six spacious floor plans designed with your comfort in mind with amenities you can’t find anyplace else. Updated appliances, plank flooring, granite countertop, washer and dryer connections and patio or balcony are just a few of the standard features you can expect. 

Location details

4200 W Northgate Dr, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3960 reviews
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Ashley S.'s profile image
Ashley S. 
3 years ago

Do not move here Roaches! Poor customer service, poor maintenance - your work orders will get completed two months after opening. Don’t move here, save your money. 

Norma's profile image
Norma 
3 years ago

Let me start with saying that this apartment complex is just very poorly handled. Ever since the snow storm happened, an issue with my duplex occurred so when I made a phone call to the manager she offered my family and I to stay in an apartment inside temporarily while they fixed my duplex. That same night we had just moved all of our stuff from my home to the apartment, the whole apartment just started flooding. So there we were from 1 am to 10 in the morning trying to get all the water out of the apartment. Not even a mon... read more

Anon's profile image
Anon 
3 years ago

First off terrible place no ac for 2 weeks now it's 84 degrees inside it's just absurd how they ignore work orders this should be an emergency. Consider it being 97-100 degrees outside specially when kids live here. And staying in a car is not reasonable when paying so much for rent and this issue can't be fixed. Office people dont care called about 7 times a day no answer leave voice mail still no answer online work order no answer. What are y'all doing besides sitting all day looking at y'all's phone. Do not recommend 

Charity W's profile image
Charity W 
3 years ago

DO NOT MOVE IN HERE!!! I have had the worst experience and i've literally only been a tenant for TWO DAYS!! First, they lied to me about so much. My unit was not ready the day of move in so I had to push my move in day an entire week later. I finally move in and get charged amounts that I was not quoted. I move in and people are literally in and out of my apartment all day to fix issues! My faucet in my bathrooms tub is literally not attached to the wall, my shower in the master bedroom does not have a latch so I can litera... read more

Sarah M's profile image
Sarah M 
3 years ago

I have been without hot water for 11 days in Grand Riviera. I have mad several attempts to contact corporate with no response. This is inhumane and ILLEGAL to have people without the basic necessities for this long. Then you are ignored and told "we are working on it" I've already called the city. What else do I need to do to get this fixed?? 

Hilda D's profile image
Hilda D 
3 years ago

There is no way of reaching the corporate of vidalta!! I tried multiple times and no one ever returns my voice mails! I am being harassed by my neighbors and the manager will not hear me out. I have made a police report but corporate still won't call me back! 

Business response:

Dear Ms ******* We have tried to reach you by phone a few times and are sorry we haven't been able to connect with you. We have no record of you being a resident with us, would you be available for an in person meeting to address your concerns? Estimada Sra. ******* Hemos intentado comunicarnos con usted por teléfono varias veces y lamentamos no haber podido conectarnos. No tenemos ningún registro de que usted sea un residente con nosotros, ¿Estaría disponible para una reunión en persona para resolver sus queja... read more

leah k.'s profile image
3 years ago

do not rent DO NOT RENT HERE! Its filthy!!!!!the management is rude and very unhelpful.I have had a broken dish washer for a month and they tell me its not fixable.....so its my problem???.I called them to clean my carpet and they clearly don't care. If you don't have time to waste with stupidity.Move along and get yourself a peaceful place to stay. 

Dania G's profile image
Dania G 
3 years ago

LOL a higher standard of living? Are you serious? Let's start of after 3 days of being late on rent you'll be evicted which I don't mind if the apartment took care of their behalf. The AC will constantly break. The property has potholes and trash everywhere. Cars will be vandalized. There are roaches and spiders ALL over the exterior of the complex. Pest control are no shows but you are expected to pay monthly for it as well as a $15 fee for amenities oh yeah they charge you for the pool and laundry facility on site. Office ... read more

Byron H's profile image
Byron H 
3 years ago

This is the worst complex ever. I have lived here since January 2018 and it has only gotten from OK to worse. I have had to have my AC & Heat fixed several times and often times it takes them a week or more to fix it. The AC is barely up to legal standards for Texas even when it is working, as it barely keeps it 20 degrees cooler than it is outside (so when it's 100 outside it's 80 in the apartment). I submitted a request for my AC to be fixed 05/21/2021 and it took multiple requests, phone calls, office visits, and working ... read more

Frequently asked questions about Sedona Park

How is Sedona Park rated?

Sedona Park has a 3.3 star rating with 960 reviews. 

When is Sedona Park open?

Sedona Park is open now. It will close at 6:00 p.m.  

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