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Security Dodge Chrysler Jeep RAM

4.1

About this business

This is a car dealership. 

Location details

345 Merrick Rd, Amityville, NY, 11701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.13,086 reviews
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Loreal R's profile image
Loreal R 
5 years ago

Called to make an appointment for service on a recall. I was transfer from one line to another. Then a young lady answered and I explained I need to make an appointment for a recall on my Jeep, she asked me if I brought the vehicle from them when I answered no. Her response to me was the first appointment I have for you will be in late March. I feel because I didn’t purchase my Jeep from them my vehicle is not a major concern for there service center. According to joining the Jeep family and ap it states that I can have my v... read more

Business response:

Hello **** ****, Thank you for bringing this to our attention. You are correct that as part of the Jeep family, you can have your vehicle serviced at any Chrysler dealership. We understand your frustration and our goal is to be able to service all the customers in our community. However for the time being, we are fully booked. This is as much of an inconvenience to us as it is to you, so we're working hard to be able to handle all inquiries. If you would like to further discuss your concerns, please contact us with your pref... read more

Jessica C's profile image
Jessica C 
5 years ago

This is the most unprofessional, lowlife establishment I’ve ever dealt with. On September 21, 2019, I took my 2019 Jeep Grand Cheroke that I had leased from them in November 2019 for its first oil change. I brought it home and discovered it was leaking oil so immediately called them and told them I was bringing it back to them to fix it. I live 4 miles away, and about 3 miles in, my “oil pressure low” light came on, and then my truck began “smoking.” I pulled over into the nearest parking lot and called them, asking for some... read more

Paul B's profile image
Paul B 
5 years ago

WORST SERVICE DEPARTMENT EVER! I LEASE A COMPASS, CHECK ENGINE LIGHT CAME ON, SO, I CALLED THE SERVICE DEPARTMENT TO MAKE AN APPOINTMENT. WAS TOLD THE NEXT APPOINTMENT IS IN JANUARY 2020. I WAS TOLD NOT TO DRIVE THE VEHICLE WITH THE CHECK ENGINE LIGHT ON. OK, SO I GUESS I WILL CALL MY EMPLOYER AND TELL THEM I CAN’T COME BACK TO WORK TILL THE END OF JANUARY 2020. APPARENTLY YOU DON’T CARE ABOUT YOUR CUSTOMERS, SO, WHY SHOULD I CARE ABOUT YOUR CAR. GOING TO RUN IT UNTIL IT DIES AND HAS TO HE TOWED TO THE SHOP. I WILL NEVER EVE... read more

Heidi S's profile image
Heidi S 
5 years ago

The service department is horrible...they dont care about people. 

Frequently asked questions about Security Dodge Chrysler Jeep RAM

How is Security Dodge Chrysler Jeep RAM rated?

Security Dodge Chrysler Jeep RAM has a 4.1 star rating with 3,086 reviews. 

When is Security Dodge Chrysler Jeep RAM open?

Security Dodge Chrysler Jeep RAM is closed now. It will open at 9:00 a.m. 

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