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Sears Outlet

4.4

About this business

Sears Outlet in Willoughby, OH offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us! 

Location details

35101 Euclid Ave Suite 18, Ste 18, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.4393 reviews
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Danni Hedge's profile image
Danni Hedge 
8 years ago

I strongly recommend talking with Riley!! He has amazing customer service skills and helped us with every question. I love the store and will definitely be back. 

Andy Foley's profile image
Andy Foley 
8 years ago

Great service and pricing. Riley is great to work with and has really done a great job improving this location. There was a error when trying to place an online order. When I went in the store the next day he explained the server issue and took care of me right away with great professionalism. Thanks again..we almost have a matching kitchen of all kenmore appliances from sears outlet. Only a dishwasher left to get. 

Jess Stephens's profile image
Jess Stephens 
8 years ago

The store manager(Riley) was super helpful today with the purchase of my new washer. Great customer service! 

Lisa Roversi's profile image
Lisa Roversi 
8 years ago

I am working with Donna and Peter on getting my new couch. This store has the best prices and selection around! Plus the delivery is awesome. Moved into a new place and bought all my furniture and appliances from them. Never going to another store again!! I will recommend this store to all my friends and family for all there household needs. You will have many new customers to come. 

David Elliott Horton's profile image
David Elliott Horton 
8 years ago

I really appreciate the assistance I received at this store over the Christmas season. My wife and I purchased three appliances and received good old school hospitality. It was a pleasure doing business here. 

Christina Daugherty's profile image
Christina Daugherty 
8 years ago

Very friendly and helpful staff. I am very pleased with the service I received. 

Jennifer Barker-Davis's profile image
Jennifer Barker-Davis 
8 years ago

Went in and worked with the store manager Riley, he was very friendly and knowledgeable about the products! He didn't get upset when I dragged him around the entire store trying to decide between the white or the black appliances! I will definitely come back just based off of his kindness and great customer service, which we all know is very rare these days! �� 

Dee-Dee Patterson's profile image
Dee-Dee Patterson 
9 years ago

I purchased a refrigerator on Dec 11th w/ a promised delivery date of Dec 19th. I was told the refrigerator that I purchased was delivered to someone else. As of today I still don't have a refrigerator, and know one knows when I'm going to get one and Christmas is in two days!!!!This store management has poor communication w/ delivery service. Regional Manager Maury Sinan I need to speak to you immediately!!! 

Kathleen George's profile image
Kathleen George 
11 years ago

I was told to come here to buy a washer...I purchased a washer....1100.$ I put a 300.$ deposit down on it! The washer was delivered, and did NOT WORK!!! It's been over 3 weeks, The washer was RETURNED! a couple days later! I'm still waiting on my 300.00$ to be returned to me!!! I've gotten nothing back!!! Please take care of this soon! Everytime I've called, they don't seem to know what's what! I don't know what to think... :( 

Frequently asked questions about Sears Outlet

How is Sears Outlet rated?

Sears Outlet has a 4.4 star rating with 393 reviews. 

When is Sears Outlet open?

Sears Outlet is closed now. It will open at 10:00 a.m. 

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