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Sears Outlet in Willoughby, OH offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us!
35101 Euclid Ave Suite 18, Ste 18, Willoughby, OH, 44094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Donna was amazing! Knowledgeable about the products, gave us space to make decisions, I'd come back here in s heart beat
Purchased my new fridge from here, I was helped by a very nice lady named Dee and a friendly gentleman name Pete who both worked with getting me what I wanted at a great price ���� definitely will be going back
Wonderful store!!! A lot to choose from and the staff's amazing!! Very helpful and knowledgeable. Will continue to shop at this specific location. Made what could have been a stressful situation, a sheer delight.
This is a wonderful outlet store. The staff is friendly and helpful. They have a wide variety of appliances and other items. The store is neat and clean. I could literally spend an hour or more in there just browsing. I will definitely shop there again!!
Highly recommend Sears Outlet. We recently purchased a refrigerator, dryer, lawn mower, and grill. I was a bit overwhelemed with all the fridges to choose from and Pete was extremely helpful and knowledgable in helping us make our selection. I will definently be back for future business!
Today I went to Sears Outlet and a associate name Riley was very helpful during my visit. He helped me find everything I was looking for and then some. Everyone was very polite and made me feel welcomed. Shoutout to them ���
We were looking all over to replace our broken microwave. It needed to be a certain size to fit on a 12" shelf. But it was still wide enough to handle larger dishes. Everywhere we looked it was close to $300 and special order. But sure enough Sears outlet in Willoughby had one "In Stock". We ran over there and sure enough it was there and "ON SALE" For about $140. The store was very organized and rearranged since the last time we were there. Great job by the management team and store manager Riley. THANKS... We will be back.
UPDATE: After communicating with Riley, the issue is being resolved. He is going above and beyond to help us with our refrigerator. I am extremely grateful and it's good to know that there are people like Riley in the world that are so helpful and kind, willing to find solutions. Thanks, Riley! I truly wish I wasn't writing this review. I will never give Sears my business again. They sold us a defective refrigerator at the Willoughby outlet store in September 2016. We were t...Continue Reading
Awesome experience! Came in today for a new stove and Riley took excellent care of us! Not only did we end up buying a new stove but a microwave as well. He really took time to understand our needs and helped us find the best deals for what we were looking for. The model that I selected had a few flaws but he took the time to attempt to correct them! It is very rare this day and age to find such compassionate customer service.
Sears Outlet has a 4.4 star rating with 393 reviews.
Sears Outlet is closed now. It will open at 10:00 a.m.
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