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Sears Carpet Cleaning & Air Duct Cleaning
- Carpet Cleaning
- Newington, VA
About this business
Sears has served you and your family for more than 125 years. We take great pride in being the name you trust for all of your home service needs. We utilize truck mounted, industry leading equipment for our carpet, air duct, upholstery, tile & grout, hardwood, and dryer vent cleaning's. Our certified two-step deep clean process is the carpet cleaning method recommended by America's largest carpet manufacturer. All of our technicians are put through a complete background check, bonded and insured, so you can feel safe with ou... read more
Location details
8922 Telegraph Rd, Newington, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would not recommend this company or their services to my worst enemies. The carpet cleaning services were horrible, the customer service and quality control was even worse. We were disrespected, lied to, hung up on, stood up for a service call and just treated like dirt. When asking to speak with a supervisor, we were either given the run around, hung up on or the supervisors refused (yes... refused) to talk to me. There is no concern for their customers and it is obvious that their "customer satisfaction guaranteed" is a ... read more
Marco Reyes was at my house bright and early. He called to confirm and arrived as scheduled. He listened to our concerns and executed a great cleaning. He was very thorough and our carpet looks amazing! I had a not so positive experience with Sears in the past but I will continue to use Sears and will request Marco Reyes to ensure great service!
Worse experience ever!! They did not show up for appointment. Rude on phone. Horrible
Luis Mejia He did an amazing job on my carpet, I recommend everyone to clean with Sears Your's House's, especially that employee, I am delighted with his work punctuality and quality ...
Horrific service. After 7 attempts to have our air ducts cleaned, you finally showed up. Not only did you perform a lousy job, you tried to swindle my 82 year old mother to pay $700 for a job that was agreed in advance to be $139 for 14 air duct cleaning. DEON the manager screamed over the telephone at my mother. Completely unprofessional--you will be reported to the better business bureau and every consumer protection agency for your deceitful and horrible service. STAY AWAY from this company!
Seriously worst customer service ever. If I wasn't so angry I would almost think it was amusing. Scheduled via phone over a week ago for the cleaners to come on Friday 5-5. Scheduled a time after 3 to assure I would be home from work. The guy I spoke with seemed a little off so I made sure I answered the confirmation call on Thursday. The lady assured me they would come sometime between 3 and 7 and noted I would not be home from work until then. On Friday the technician calle...Continue Reading
Frequently asked questions about Sears Carpet Cleaning & Air Duct Cleaning
How is Sears Carpet Cleaning & Air Duct Cleaning rated?
Sears Carpet Cleaning & Air Duct Cleaning has a 3.9 star rating with 800 reviews.
When is Sears Carpet Cleaning & Air Duct Cleaning open?
Sears Carpet Cleaning & Air Duct Cleaning is closed now. It will open tomorrow at 7:00 a.m.
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