Sanford Kramer Plumbing, Heating, Air Conditioning & Electric

SunfireEve 

on YellowBot

13 years ago

Inaccurate Diagnosis Glad others have had good experiences, guess I am an exception to getting the good service. Consumers BEWARE, DO NOT USE THIS COMPANY unless you want to take a chance of being ripped off. Our AC was not working and we wanted a professional opinion, ha the technician they sent was nothing more than a sales man who tried to tell us the entire system needed to be replaced and would cost between $6000 to $9000. Thank goodness we had a second opinion, it ended up being nothing more than a sump heater and swit... read more

sunfireeve 

on Yellow Pages

13 years ago

Consumers BEWARE, DO NOT USE THIS COMPANY unless you want to take a chance of being ripped off. Our AC was not working and we wanted a professional opinion, ha the technician they sent was nothing more than a sales man who tried to tell us the entire system needed to be replaced and would cost between $6000 to $9000. Thank goodness we had a second opinion, it ended up being nothing more than a sump heater and switch.... a minor and inexpensive repair. If you value your hard earned money then don't throw it away on the opinio... read more

gobbert 

on Yellow Pages

15 years ago

They use 'book prices' which means that they can be expensive for simpler jobs. We had a stuck drainplug in the closed position so the water could not drain. The technician immediately took the plug mechanism apart from the back, which was broken. Then he explains that he would need to install a completely new faucet including handle and all, even though that was not broken. At this point, I had no choice but to agree to the work, since the sink was open at the bottom and unusable. This cost $500 for a job that must be one o... read more

Olaf 

on YellowBot

15 years ago

Bringing the heat! When the weather turned cold last week, I tried turning on the heat in my house only to find that it did not work. Darn! I had remembered seeing a Sanford Kramer truck outside my neighbor's house, so I asked my neighbor how they were. He strongly recommended them, so I gave them a call hoping they could get the heat going in my house. They came over exactly when they said they would, and they walked me through what it would take to have a new heating system installed. Turns out the new system they installe... read more

Gary 

on YellowBot

15 years ago

I finally have some AC, thanks to Sanford Kramer I'm finally getting some cool air out of my AC vents! Victory! Lucky for me, though, the summer seems to be over now. Nevertheless, I appreciate the good job done by the repairman from Sanford Kramer. I thought he did a good job explaining to me what the problem was, and he clearly described how he was going to fix my cooling system. It's always nice to deal with a service person like that. Sanford Kramer should hold onto him at all costs. 

ellenf 

on Yellow Pages

15 years ago

I went with Sanford Kramer to fix my hot water heater, and it turned out to be a good choice. Their technician was truly a pleasure to have in my home. He was professional, knowledgeable, tidy, friendly, and efficient. I couldn't have asked for more--though I would have been okay with a discount. 

ellenf 

on Yellow Pages

15 years ago

I happened to (randomly) pick Sanford Kramer to fix my hot water heater, and it worked out great. Their technician was truly a pleasure to have in my home. He was professional, knowledgeable, tidy, friendly, and efficient. I'll pick them again, but it won't be a random choice next time. 

Laura 

on YellowBot

16 years ago

Horrible Absolutely incompetent. Do not use this company unless you have to. Installed our heating and air conditioning unit incorrectly, and we had to fight with them to respond promptly to fix it. It was their mistake, but they were not very apologetic at all. Furthermore, because the unit was installed incorrectly, refridgerant leaked all over our basement floor, causing water damage. To make matters worse, when we went to turn on the heat in the winter, it didn't work either. Let me point out that this is a newly install... read more

HLR 

on YellowBot

17 years ago

We were charged $700 dollars for one hour's work to replace a valve and toilet tank assembly. Parts ... We were charged $700 dollars for one hour's work to replace a valve and toilet tank assembly. Parts could not have cost more than $40 -- and the company had the chutzpah to claim that its price reflected a discount. The plumber tried sell another $700 work to replace the still-fully functioning valve to the nearby bathroom sink. The company's price was so far beyond reasonable that I cannot believe that it has not received... read more