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SAMS CLUB

1.8

About this business

Visit your Waterloo Sam's Club. Members enjoy exceptional warehouse club values on superior products and services, including groceries, home furnishings, office supplies, TVs, and more. 

Location details

210 E Tower Park Dr, Waterloo, IA, 50701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:00 a.m. to 8:30 p.m.
Sun10:00 a.m. to 6:00 p.m.
1.893 reviews
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Jenna Northey's profile image
Jenna Northey 
8 years ago

The way that Ron Morrison was treated by local management was absolutely appalling.... a good man forced to leave a job he LOVED because you won't let him give out his OWN Tootsie Rolls that he buys with his own money?? AND not letting him plug in his needed wheelchair while on the job, for goodness sakes.... I think the fact that your Star Rating on your FB page went down from 4.2 to 2.6 within 24 hours should tell you something about how many people feel about the situation. How petty and childish. I'd expect better from a... read more

Shane Krogmeier's profile image
Shane Krogmeier 
8 years ago

Ron put smiles on kids and adults faces everytime. No more Ron no more Sams Club. If I were Ron even if they offered me the job back I would tell them to shove it. Jason Ford should be gone. Even if he apologies for what he did the damage is done. 

Justine Desmond's profile image
Justine Desmond 
8 years ago

SHAME ON YOU!!! Not only is terminating Ron Morrison a loss to your customers, this is also a loss to your employees and store! I have lost all remaining respect for this store. 

Danielle Schell's profile image
Danielle Schell 
8 years ago

Walmart and Sam's club need to wake up and realize how many lives they effect. Ron was an awesome greeter. No matter what mood u were in Ron always had a smile to perk u up. I worked for CF Walmart and got injured there, they dismissed me after they found out I cracked 3 ribs. Very disappointed on how they treat their employees 

Lu Ann Schneiders's profile image
Lu Ann Schneiders 
8 years ago

I can't believe you let Ron go he always had a smile when I went in and said hi. So he gives out tootsie rolls and stuffed animals , not costing u a dime SAMs club. Jason ford how dare u tell him he can't charge his wheelchair anymore ? That's an offense of the ADA. You messed up big time Jason Ford. 

Becky Anderson's profile image
Becky Anderson 
8 years ago

What a shame that Ron was let go! He was like the "Mr. Sam" of the Waterloo store. He made you feel so good with his genuine concern and happy greetings. I cant even think abiut going into the store now as I would be so upset as I entered. He was a huge part of your PR. This was a huge huge mistake! Shame on management! 

Nicole Ambrose Hovey's profile image
Nicole Ambrose Hovey 
8 years ago

I can't believe they let that sweet man go for being an amazing man that have people stuff and put smiles on the customers faces especially the children that he gave tootsie rolls and stuff animals to cuz I know a lot of people went back to Sams because of his awesome customer service and caring ways! It's also ridiculous that they won't let him plug in his wheel chair that shouldn't be an issue even he should be able to fight that part for sure shame on them what is this world coming too? Very sad and I hope they get a lot ... read more

Meagan Slee's profile image
Meagan Slee 
8 years ago

This place has gone downhill. It seems that there is a ton of turnover in your employees. Customer service I wouldn't even give a one. The only reason my family kept going was because of Ron and Crystal. They treated us like family. Shame on this new GM for letting Ron go. Or should I say force him out. Ron would buy the tootsie Roll's himself, he would buy the teddy bears himself, what harm is it doing for him to pass it out and make a kid smile! Then you tell this same man he can't plug in his wheelchair while he is at wor... read more

Karen Anderson-Webber's profile image
Karen Anderson-Webber 
8 years ago

I am appalled at the fact you let Ron Morrison go. Ron does not know me from Adam but rest assured every time we walked into Sams he had a smile, asked how our day was going. What a great way to be greeted when walking into a store. Now I open my facebook up this morning and read from many that you let him go because he handed out Tootsie Rolls and stuff bears to children....really??? Where is the management human decency? However I have to say the part that upset me the most was that your would no longer let him plug in his... read more

Frequently asked questions about SAMS CLUB

How is SAMS CLUB rated?

SAMS CLUB has a 1.8 star rating with 93 reviews. 

When is SAMS CLUB open?

SAMS CLUB is open now. It will close at 8:30 p.m.  

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