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Samaritan Healthcare
- Hospitals
- Moses Lake, WA
About this business
Samaritan Healthcare is a multifaceted healthcare organization located in Moses Lake, Washington. Organized as Grant County Public Hospital District No. 1 in 1947, Samaritan is committed to improving the health and well-being of the people of the Columbia Basin.
Location details
801 E Wheeler Rd, Moses Lake, WA, 98837, United States
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the worst hospital you guys need to seriously get new ER doctors and nurses the nurses are stupid they shouldn't be so rude there lucky I couldn't go in with my husband cuz I would of told them off they should do there jobs what there paid to do not be rude
Business response:
Hi Elisa, We are sorry to hear that your visit was not what you were expecting. Samaritan employees strive to meet or exceed our customers’ expectations and we appreciate knowing when that has not happened. We are always looking for ways to improve our service. Please feel free to contact our Customer Service Representative, Sherrie at 509-793-9609, or send us a message with your contact info and she would be happy to follow up with you.
RecommendedI had a minor surgery here yesterday in the "Short Stay" unit and my entire experience was very pleasant! Every person from the moment I walked in the door, from the Covid checker to the front desk secretaries, to the nurses and surgeon and anesthesiologist, was very friendly and helpful and caring. I could not be more pleased with my overall experience before, during, and after the surgery process. Thank you so much!
I received phenomenal care in the short stay unit. The nurses were very professional and helped relieve some anxiety. They operate like a well oiled machine!
Business response:
Thank you so much for the review, Laurie! We are so happy to hear you had such a great experience!
Very disappointed with the billing department. I owed 2,000$ to that hospital and I was down to only owing 200$. I couldn’t pay my bill for two months. During that time I would try to call to explain my situation and would get no response. I was able to get through today and asked if i can restart my monthly payments of 50$. I was told I had to pay $100 or I would get sent to collections. I told the lady I don’t have that money right now but i can pay the 50$ and was told “maybe your bill should be sent to collections” It’s ... read more
Business response:
Hi👋 Angelica! Please contact our Customer Service Representative, Sherrie at 509-793-9609
Business response:
Hi Kathy, we are sorry to hear that your visit was not what you were expecting. Samaritan employees strive to meet or exceed our customers’ expectations and we appreciate knowing when that has not happened. We are always looking for ways to improve our service. Please feel free to contact our Customer Service Representative, Sherrie at 509-793-9609, or send us a message with your contact info and she will be happy to follow up with you.
Samaritan ER is absolutely the worst ER. I have lived in 5 states, had 8 babies, taken my parents multiple times and visited multiple ERs over the past 50 years. Samaritan is by far the worst. I’ve had my father and mother in Moses Lake ER multiple times over the past 8 years and we always had to wait (except once) 4 to 5 hours every time to see a DR. I understand triage because I have worked in the healthcare industry for years. How many times and hours can you push back someone who has kidney disease, heart problems, and n... read more
Business response:
Hi Kathy, we are sorry to hear that your visit was not what you were expecting. Samaritan employees strive to meet or exceed our customers’ expectations and we appreciate knowing when that has not happened. We are always looking for ways to improve our service. Please feel free to contact our Customer Service Representative, Sherrie at 509-793-9609, or send us a message with your contact info and she will be happy to follow up with you.
Waited in the ER with my 89 year old mother for care. 6 hours later they take her in for diagnosis. Despite urine taken at 6:45 for analysis no tests were ordered until 11:52. At 1:30am we are still waiting for information. We should have driven to Spokane.
Business response:
We are sorry to hear that your visit was not what you were expecting. Samaritan employees strive to meet or exceed our customers’ expectations and we appreciate knowing when that has not happened. We are always looking for ways to improve our service. Please feel free to contact our Customer Service Representative, Sherrie at 509-793-9609, or send us a message with your contact info and one of them will be happy to follow up with you.
Make your ER more efficient
Business response:
We are sorry to hear that your visit was not what you were expecting. Samaritan employees strive to meet or exceed our customers’ expectations and we appreciate knowing when that has not happened. We are always looking for ways to improve our service. Please feel free to contact our Customer Service Representative, Sherrie at 509-793-9609, or send us a message with your contact info and one of them will be happy to follow up with you.
PAC Allen Nobel...Who works tirelessly, to help everyone. He is an inspiration to me. Humble and treats the whole person. He has stood by by side for years. High five Doc.
Frequently asked questions about Samaritan Healthcare
How is Samaritan Healthcare rated?
Samaritan Healthcare has a 3.1 star rating with 265 reviews.
When is Samaritan Healthcare open?
Samaritan Healthcare is open now. It is open 24/7.
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