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Saint Augustine VA clinic
- Healthcare
- St. Augustine, FL
About this business
Location details
1108 FL-207, St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | 08:00 a.m. to 4:30 p.m. | |
| Sun | 08:00 a.m. to 4:30 p.m. |
Happy with every aspect except the fact this medical facility still requires masks. It’s a proven fact that they do not work. You’d think medical personal would consider the medical problems that come with wearing a mask. It’s funny cause you see security jump out of their chairs to address someone without a mask. The staff said “we wear them till we’re told not to.” Meanwhile you can sit next to someone on a plane without one now. Let’s just act like medical professionals and not propaganda sheep. Stand up for something.
I really like the drs and nurses at this clinic. My biggest problem is trying to get an appointment set up via the phone. I either get bounced around or get disconnected. I’ve found it’s easier to go in to reschedule a missed appointment. The VA system needs to have a “portal” or internet system to make appointments and contact staff members.
My PCM sent a referral to the wrong location. I call in speak with my care team and the lady who picked up was apparently agitated to speak with me. The first call gets disconnected, I call in again, and the same lady cuts me off and says to send a message thru other portals. If you don't like customer service, DON'T get a job interacting with people.
Great to have one so close to home.
Check in staff at window 3 very rude. Private loud conversation between her and #4 apparently was more important than checking veterans in. Another check in staff member dressed like Halloween and wearing a headset with mic was also pretty rude to the veterans. Where does the VA do its hiring? Women's prison?
Frequently asked questions about Saint Augustine VA clinic
How is Saint Augustine VA clinic rated?
Saint Augustine VA clinic has a 3.1 star rating with 27 reviews.
When is Saint Augustine VA clinic open?
Saint Augustine VA clinic is closed now. It will open tomorrow at 8:00 a.m.
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