Sachse Eye Associates

Melissa Castillo 

on Google

8 years ago

Dr. Barnett is fantastic; however, like many other reviewers have stated, it is nearly impossible to get anyone to answer the phone. I had an issue a few months ago when I went to pick up my glasses (no one answered the phone, AND it took about 5 minutes for anyone to even come to the front when I walked in the door). This past week and a half, my fiancé has been calling every day during business hours as he'd like to become a new patient, and he has not yet been able to get through. I honestly came on this page to see if th... read more

Katie 

on Google

8 years ago

I've been here a couple times within the last 2 years. My first visit the staff seemed really disorganized and didn't seem very friendly. The doctor was fantastic. Dr. Barnett was very friendly and explained everything very well. There seemed to be a major lack of communication when it came to actually getting my glasses. After finding out that they had basically a whole new staff I decided to give them another shot since it does take a while to get everyone in sync and things running smoothly after something like that happe... read more

Bryan Pena 

on Google

8 years ago

Worst clinics ever and the murphy one too, took them 7 months to finally get the correct contacts in, then was half the amount, they finally gave them the next year, so they charged my insurance company for the year of 2015 and 2016 for a one time visit in 2015 (stated their records did not show original order). Oh and to make matter even lamer, their excuses were of the high turnover of staff always stashing orders in the trash. I wish you could pick negative stars. 

Abigail Gomez 

on Google

9 years ago

Been coming here for six years, always great service!