Ruth's Chris Steak House's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ruth's Chris Steak House

4.3

About this business

Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House. 

Location details

851 Congaree Rd Ste A, Crowne Plaza Hotel, Greenville, SC, 29607, United States

Get directions
WeekdayScheduleStatus
Mon4:00 p.m. to 10:00 p.m.
Tue4:00 p.m. to 10:00 p.m.
Wed4:00 p.m. to 10:00 p.m.
Thu4:00 p.m. to 10:00 p.m.
Fri4:00 p.m. to 11:00 p.m.
Sat4:00 p.m. to 11:00 p.m.
Sun4:00 p.m. to 10:00 p.m.
4.31,315 reviews
Select a rating
Tina Wenneman's profile image
Tina Wenneman 
7 years ago

The Filet was prepared to perfection, I did feel a little uncomfortable. I am not used to such a lavish Restaurant. Though I did love the food. 

Business response:

Tina, sometimes you just have to treat yourself, so I hope we can make you feel more at home next time! But seriously, I'm delighted you enjoyed the filet. Hope to see you for another one soon! Until then, Megan Cromwell, General Manager 

Amy Nix Hopkins's profile image
Amy Nix Hopkins 
7 years ago

We are regular customers at Ruth's Chris. Tonight, my petite Filet that I ordered medium was well done. Didn't have time to wait on another one and you like to eat with your table anyway. We had drinks, sides and steaks. Thought it was shocking that the 40 dollar steak was over cooked and the manager offered nothing. No price reduction, no dessert, no $ certificate to come back and try again. We are regulars but maybe need to head to Rick Erwin's next time. We will be calling the restaurant Monday to complain. 

Business response:

Thank you for taking the time to reach out, Amy. We value our "regulars" beyond measure, and I cannot even begin to tell you how disappointed I am to read your review. As you know from your past experiences, what you describe definitely falls short of our highest brand standards. Furthermore, I want to personally apologize that the manager on duty did not recognize our shortcomings that night and failed to immediately remedy the situation. I know you mentioned that you planned to call on Monday, but since I haven't heard fro... read more

Robby Upton's profile image
Robby Upton 
7 years ago

Been several times.. was not excited about going again... But, my "group" decided. By far, the best experience I've had. The "welcome" stand was courteous. They even gave us a separate room because of our infant. JOHN was our waiter, and he exceeded our demands. You guys have stepped up your game and it was really appreciated.. 

Business response:

Robby, I'm so glad we could give you the fantastic dining experience we hope for! It was a pleasure to make sure you and your group enjoyed a great meal, so it was no problem to accommodate you. I hope you can join us for another delicious meal soon! Thank you, Megan Cromwell, General Manager 

Michelle Walker's profile image
Michelle Walker 
7 years ago

Awesome food, Awesome service ...Everyone was very nice. 

LaShon Mays's profile image
LaShon Mays 
7 years ago

I didn't like the 1 hour wait time after I made reservations 2 months ahead!!!! However it was well worth the wait!!! The food and drinks were amazing my wife and had a great valentine day dinner... the steak was the best steak I've ever had and trust me, I know good steak!!!!!! 

Jessica Rich's profile image
Jessica Rich 
7 years ago

It was awesome.excellent customer service and food. 

Susie Eubanks's profile image
Susie Eubanks 
7 years ago

Best food and service I've ever had! Also had the pleasure of meeting Kevin Dodd 

Business response:

Susie, we're honored to hear our place called the best -- thank you! And I'm glad you had a run-in with a celebrity. Are you a Titans fan? All the best, Megan Cromwell, General Manager 

Joe Cagney's profile image
Joe Cagney 
7 years ago

Don't know what is best the service, the steaks, the sides of the desserts. All 5 stars. 

Business response:

Joe, I'm so glad you can barely pick a favorite part of your visits here. That really means a lot to us, and I hope you can join us for another delicious meal soon! All the best, Megan Cromwell, General Manager 

Michelle Sutton Bellissimo's profile image
Michelle Sutton Bellissimo 
7 years ago

Had a wonderful experience. Our waitress Jordan was exceptional and catered our every need. The food was excellent. 

Business response:

Bella, I'm so glad your meal was just about perfect, as we strive for nothing less! I'll make sure to tell Jordan how much you enjoyed the food and service, and I hope we can expect you for more soon. Best, Megan Cromwell, General Manager 

Frequently asked questions about Ruth's Chris Steak House

How is Ruth's Chris Steak House rated?

Ruth's Chris Steak House has a 4.3 star rating with 1,315 reviews. 

When is Ruth's Chris Steak House open?

Ruth's Chris Steak House is closed now. It will open at 4:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com