This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Russell & Ballard Jewelers
- Jewelry
- Wyoming, MI
About this business
Russell & Ballard was formed by Ken Russell and Collin Ballard after working together at local jewelry stores for 20 years. In 1995, they opened Russell & Ballard Jewelers. Russell & Ballard offers over 60 years combined experience and wants to share their expertise with you as you invest in a piece of jewelry for yourself or a loved one.
Location details
5751 Byron Center Ave SW, Ste DD, Wyoming, MI, 49519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'd like to thank Ken and Collin for their incredibly generous donation to the Torey Whitten golf benefit, your donation brought in a nice sum for the family. Can't express my gratitude, always received excellent customer service in your store, unique and one of a kind beautiful objects, you're a wonderful asset you the Grandville-Wyoming community.
They fixed my watch chain for free in the past when it broke and they are fast at fitting new watches. Great service!
My fiance and I have had two amazing custom rings made here. Collin Ballard worked with us on the style and design that we wanted and love! They are so beautiful! Russell and Ballard Jewelers are top notch and second to none in friendly professional customer service, quality, and craftsmanship! I highly recommend them to everyone!
Got custom add on wedding bands for the fiance's engagement ring and custom designed mine to match. Always pleasant with the service and products arrived in timely manner.
I liked their supply of Alex and Ani bracelets but I the customer service was not good. I felt as though I was in their way and a nuisance. I will most likely go to another store that sells them next time.
Business response:
We are sorry you felt that way. That is never our intention at Russell and Ballard. As a small business, every customer is very important to us. And We hope that you'll give us another chance to make your experience with us better. We have made note in your account that you get 20% off your next Alex and Ani purchase with us. Have a good weekend.
Great service ! Ken had it down, great deal . We will be back for sure!
Russell & Ballard Jewelers donated an amazing necklace and pendant with cleaner and polishing cloth to us for our auction!!! I was AMAZED at what they put together for our Youth Group! Thank you Ken!!!
Frequently asked questions about Russell & Ballard Jewelers
How is Russell & Ballard Jewelers rated?
Russell & Ballard Jewelers has a 4.6 star rating with 116 reviews.
When is Russell & Ballard Jewelers open?
Russell & Ballard Jewelers is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com