Russ Darrow Chrysler Dodge Jeep RAM of Madison's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Russ Darrow Chrysler Dodge Jeep RAM of Madison

4.6

About this business

Location details

3502 Lancaster Dr, Madison, WI, 53718, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.62,836 reviews
Select a rating
John's profile image
John 
3 years ago

Great job Very friendly and pleasant experience. Salesman Donnie Lattimer was very informed, helpful and the ultimate professional. Will recommend this dealership to friends. 

Derique Cary's profile image
Derique Cary 
3 years ago

Good Service I worked with Mark and I was extremely satisfied with his service. He helped me all the way through, I really had a pleasant experience with this dealership 

Dave's profile image
Dave 
3 years ago

last BBB issue - never resolved these reviews look like they came straight from the employee sales cloud. when I went there the people were nice enough but they tried to pile more service and parts into what needed to be done. and the repair itself was never done right. which prompted me to file a complaint, which was never resolved. avoid them, they're not completely honest or thorough. 

Ronnie's profile image
Ronnie 
3 years ago

Super Dealer We went to Olathe Dodge looking for a new minivan. We had already looked around and pretty much knew what we wanted. The sales staff worked with us to get the right car at the right price. They were able to get us a van with a few more options, for a better price. The staff was very friendly and knowledgeable about the car. They even were able to get me out in a reasonable amount of time. They worked out a great extended warranty plan aswell. 

Kristi's profile image
Kristi 
3 years ago

Good, honest car repair I feel comfortable taking my Dodge here for repairs. I don't feel like they are "taking me to the cleaners" like other smaller repair shops are known to do. We lost our keys and had to have them replaced. They have a microchip in them and only the dealership can cut the keys for it. They were honest about the cost and got it done very fast. They were really nice and professional. Their garage is sooo nice...felt bad driving your car into it. Just a bunch of honest, good guys! 

Mike's profile image
Mike 
3 years ago

Harsh and pushy tactics = dissatisfied customer! First, let me say that this is not my first “new” vehicle buying experience. I have purchased several Toyotas and Fords for pleasure as well as work vehicles over the years. I am also a big MOPAR fan and own an old muscle car. This is the first time I drove off the lot wondering why I chose to buy a piece of junk. It did not start out that way. The salesman was terrific and very helpful in educating me about Jeeps. He is the only reason I completed the transaction and did ... read more

Kerry's profile image
Kerry 
3 years ago

Outstanding customer service Amazing customer service. I came with the car I wanted vin and window sticker print off from another dealer. Olathe dodge had no issues getting me the exact car I wanted and they even worked late to close the deal on our schedule. We have purchased 5 vechicles from them and each time are amazing at the outstanding customer service. 

Lisa's profile image
Lisa 
3 years ago

Happy customer We had a great experience at Olathe Dodge Chrysler Jeep! We weren't really sure what we wanted when we came in, but Greg helped us find the car that best fit out needs. We love it! 

Amy's profile image
Amy 
3 years ago

Professional...Trustworthy I purchased my second Jeep at ODCJ - professional, nearly painless purchase, well, as painless as a car purchase could be! Haha. I had my first Jeep serviced at ODCJ as well. I've been a loyal customer for over 5 years. I always feel like they have my best interest in mind. I wouldn't trust my Jeeps to anyone else! 

Frequently asked questions about Russ Darrow Chrysler Dodge Jeep RAM of Madison

How is Russ Darrow Chrysler Dodge Jeep RAM of Madison rated?

Russ Darrow Chrysler Dodge Jeep RAM of Madison has a 4.6 star rating with 2,836 reviews. 

When is Russ Darrow Chrysler Dodge Jeep RAM of Madison open?

Russ Darrow Chrysler Dodge Jeep RAM of Madison is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com