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Russ Darrow Chrysler Dodge Jeep RAM of Madison

5.0

About this business

Location details

3502 Lancaster Dr, Madison, WI, 53718, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
5.0179 reviews
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Tim's profile image
Tim 
3 years ago

These guys are numbers cons! Stay far away from these crooks. They tell you how much they want to be your "friend" but will treat you with little respect and do whatever they can to pull the wool over your eyes. The sales dept will not work with simple numbers with you when trying to negotiate a trade and work a deal on a vehicle. They will always revert to typical shady car dealer tactics to make you think you are getting a better deal than you really are. We made several attempts to make an offer on a vehicle only to be as... read more

Valerie's profile image
Valerie 
3 years ago

NICE FACILITY They have a relatively new facility which it makes it easy and pleasurable to shop for a new vehicle. Their service department is also new and amply equipped. They have a small stock of new vehicles on hand, but are happy to do a search and dealer trade if needed. I don't appreciate high pressure in selling me a vehicle or the games of going back and forth on price. Either we deal stright and it's a go or I leave. They only tried briefly to try this game, before we are able to come to an agreement. Overall, I'v... read more

Julie's profile image
Julie 
3 years ago

Wonderful place to buy a new or used car Buy a great new or used car here and you won't be sorry. I purchased a new Chrylser in June and I have been very pleased with the Sales Department, Service Department and the overall place!!! 

Patricia's profile image
Patricia 
3 years ago

Impressive and appreciated 3 yrs ago, I limped into Norwich Dodge with an older well used Jeep Wrangler. I was treated as if I had a brand new expensive vehicle each time I needed service. When the engine died completely, I was shown a beautiful new Jeep, fell instantly in love, and drove it home with in 2 days. I work early hours at a hospital, and the service department has gone out of their way to accomodate my schedule. They facilitate my convenience, and have even soothed my "nonmechanically inclined" anxieties. I have ... read more

Sarah's profile image
Sarah 
3 years ago

excellent dealership I woke up one morning to a dead car, would not start at all, or jump off with my husbands cables. We towed it to Rice. I worried all day that I would be looking at a $800.00 repair. Rice service mgr called me at 2:00 to tell me that I could pick the van up, it was ready. I cringed as I asked the price. They said $39.00. I was stunned! They told me that I only had a lose wire. Since then, I have used them many times. Rice Chrysler goes out of their way to see that their customers are pleased . I recently ... read more

laverne's profile image
laverne 
3 years ago

ripped off at rice chrysler alcoa hwy I took a truck in to rice chrysler for service that was under warranty an got a big bill in ruturn an still truck was not fixed. The truck has been there four different times for the same problem an still not fixed . All they do at rice chrysler is change parts an hope they get it right ! They put stuff on my truck that didnt even need to be put on there an charged it to my warranty. 

Tony's profile image
Tony 
3 years ago

Getting it put to you Ok to buy a new car or truck from these people, I have bought two trucks from them in the past , but do not let them service it for repairs, I promice you will get screwed, specialy if there is a insurance company involved, I have a frend at work that had dealings with then, and he warned me, but hard headed me I did not listen, they screwed him over and now they got me, If you want all the details I will be more than glad to share them with you, little things like having your truck for repairs and putt... read more

Tracie's profile image
Tracie 
3 years ago

For once, an honest dealer Bonneville and Son, is a four generation, family owned dealership that has never lost the family feeling. Owner Edward Bonneville will go out of his way to make you feel at home in the dealership. A brand new facility does much to make the car buyer feel comfortable. They are a reputable dealer. PROS: New facility, clean CONS: Service Manager is unpleasant 

kate's profile image
kate 
3 years ago

FANTASTIC! friendly, personal, caring! This is exactly what you want out of buying a car. they were friendly, they were real, they made my experience family like. My old car had just broken on me, i still had a loan on it and i went into bonneville kind of nervous to try and roll it into a new loan. they made it feel so easy! they worked with me on financing and i got a great car!! i won't buy my cars from anywhere else! 

Frequently asked questions about Russ Darrow Chrysler Dodge Jeep RAM of Madison

How is Russ Darrow Chrysler Dodge Jeep RAM of Madison rated?

Russ Darrow Chrysler Dodge Jeep RAM of Madison has a 5 star rating with 179 reviews. 

When is Russ Darrow Chrysler Dodge Jeep RAM of Madison open?

Russ Darrow Chrysler Dodge Jeep RAM of Madison is closed now. It will open at 9:00 a.m. 

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