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Royal Subaru
- Car Dealers
- Cortland, NY
About this business
Location details
3838 State Route 281, Cortland, NY, 13045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality A couple of spot were missed during the painting process one spot needed more filler and one spot needs to be buffed 5 Star : Customer Service Good communication through the whole process and addressed my concerns right away
5 Star : Likely to Recommend 4.5 Star : Repair Quality Royal did a great job fixing the damage from the deer that hit our car. Looks like new and they even detailed it with wash/wax and vacuumed the inside. Looks great! 9/10 stars because they found more damage and needed to order more parts which extended the estimated finish date by a week, but we needed to contact them to find out why it wasn't done 2 days after the estimated completion date. Felt like they should have kept us in the loop 4.5 Star : Customer Service Wish ... read more
3.5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service The girls were great! 5 Star : Returned Clean
3.5 Star : Likely to Recommend Well that rental would have been a nice use for me, I don't use credit cards so that was my complaint. 4 Star : Repair Quality Besides the hiccup of saying the car was done, then when I called them back, then all of a sudden had issues with it starting, and then they were like well we still need to do an alignment.. so that was was a little discouraging had to get it after the weekend.. 4 Star : Customer Service Refer to first comments. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 1 Star : Repair Quality I pulled out of the dealership to realize my lights were not working which should have been part of the repair. I was also called 2 different times to bring my car in for repair and my car had been there for almost a month at that time . After a month and almost 2 weeks I got my car back . With the experience I had I would never take my car back to that shop for repair . 1.5 Star : Customer Service Besides being told I needed to bring my car back for repairs when it had ... read more
Frequently asked questions about Royal Subaru
How is Royal Subaru rated?
Royal Subaru has a 4.6 star rating with 259 reviews.
When is Royal Subaru open?
Royal Subaru is open now. It will close at 6:00 p.m.
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