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Royal Subaru

4.6

About this business

Location details

3838 State Route 281, Cortland, NY, 13045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.6259 reviews
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Mark's profile image
Mark 
a year ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

Amy's profile image
Amy 
2 years ago

3.5 Star : Likely to Recommend 5 Star : Repair Quality They were very respectful had a bit of a time finding the parts and getting them delivered there were a few times I would call to have them tell me what the progress was of my jeep and was given some attitude for it! Other than that everything worked out not sure if it’s fixed yet there are still some issues w the front tire so I’ll be making an appointment again for them to look at it 1.5 Star : Customer Service Again when I’d call I would get an attitude from body shop... read more

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Mike Tenkate 
2 years ago

2.5 Star : Likely to Recommend 4.5 Star : Repair Quality 2.5 Star : Customer Service Front desk on the body shop was unplesant 5 Star : Returned Clean 

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Bobbie 
2 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality My car look amazing!! 5 Star : Customer Service Very friendly staff 

Aldo's profile image
Aldo 
2 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

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Suzanne 
2 years ago

5 Star : Likely to Recommend 4.5 Star : Repair Quality Only reason not a 10 is you had no car loaner for me. You always used to supply one. 3.5 Star : Customer Service 5 Star : Returned Clean 

Joseph's profile image
Joseph 
2 years ago

5 Star : Likely to Recommend I will absolutely recommend them for repairs to everyone! 5 Star : Repair Quality Was very impressed with how fast the repair was done and was surprised to see they also cleaned out my interior for me! Very pleased with this process, highly recommend! Thank you!! 5 Star : Customer Service The ladies in the office were so friendly and helpful with any questions I had! 5 Star : Returned Clean 

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Ruth 
2 years ago

5 Star : My Experience Friendly, prompt attention, very satisfied with the whole experience. Thank you. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

Kelly's profile image
Kelly 
2 years ago

0.5 Star : Likely to Recommend I'd select zero, but that's not an option. 0.5 Star : Repair Quality Repair was done with disrespect to myself. Accused of making my battery die from a dome light left on. Car was not working when they said work was completed. Car continued to have strange noises after leaving shop. State police were informed due to this noise. If I were to break down, I was to contact them immediately. 0.5 Star : Customer Service Car was not looked at until 2 days after towing in. My schedule was disrupted due... read more

Frequently asked questions about Royal Subaru

How is Royal Subaru rated?

Royal Subaru has a 4.6 star rating with 259 reviews. 

When is Royal Subaru open?

Royal Subaru is closed now. It will open tomorrow at 8:00 a.m. 

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