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Royal Panda Restaurant
- Chinese
- Germantown, TN
About this business
Join us on a culinary expedition through the flavors of China as we weave through Shanghai and Beijing, Canton and Hunan all from the comforts of Germantown's own Royal Panda. From the moment you walk in you'll be greeted by the aroma of fresh ingredients being crafted into tantalizing dishes. We're happy to make adjustments in our dishes to fit your preferences, and it's that commitment to customer satisfaction and authentic cuisine that's earned us the title of Best Chinese Restaurant in Memphis by Memphis Most and a ratin... read more
Location details
3120 Village Shops Dr #23, Ste 23, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My order was sitting on there counter for 30 min while I was waiting on it. heard multiple complaints on to go orders while I was waiting. My food was not even hot after it had been sitting there since 6:42pm. didn't get my order until after 7:15. Management was horrible and the guy running the cash register kept sweeping the time management problem under the rug. Never got offered any compensation for my dissatisfaction....will not recommend this place to anyone after this.
Business response:
Tyler, we're sorry about the miscommunication with your takeout order. We want our customers to enjoy their meals fresh and hot out of the kitchen. Our team is working diligently to ensure all of our customers receive timely service. All in all, we appreciate you giving us a try. -San Wu, Owner
RecommendedAwesome food really authentic. Waitress was kind and considerate during this time.
Business response:
Holly, kindness comes first for our team. It's great to see that our team's dedication stood out during your visit. Whenever you're looking for another delicious meal, come on by. -San Wu, Owner
good food and great price
Business response:
Will, thank you for sharing your experience. We want to learn from our mistakes, and clearly we messed up here. Your frustration is understandable, and I'll be discussing your experience with the team to make sure that we're all on the same page regard…See More
This is one of my absolute favorite restaurants when I’m in the area. I will always come here for dinner while in town. Truly authentic Chinese!!!!
Frequently asked questions about Royal Panda Restaurant
How is Royal Panda Restaurant rated?
Royal Panda Restaurant has a 4.2 star rating with 403 reviews.
When is Royal Panda Restaurant open?
Royal Panda Restaurant is closed now. It will open tomorrow at 9:00 a.m.
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