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Royal Auto Credit

3.9

About this business

Location details

14903 E US Hwy 40, Kansas City, MO, 64136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.9141 reviews
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Glenn's profile image
6 years ago

Have excellent credit, a great paying job but was told since I had co-signed a loan for my daughter last year that I needed a cosigner! Just bought a new house with my great credit but can't get a loan from them for $4000 unless I get my 86 year old dad to co-sign! Let that sink in... I was not over extended, was even told by the salesperson that everything looked good. My monthly bills are $2800 and I gross $6200! I told her I had accidentally put my net income, not the gross income the application requested. She said it wa... read more

Business response:

Sorry, your credit wasn't that great, 2nd chance finance requires a little more down and sometimes a cosigner.... 

G's profile image
7 years ago

First of all, bunch of fake reviews on here. Anyone with the last name of Bass works for the company. My new car broke down on me and overheated with days Took my down payment and reneged the deal - keeping the down. Stay away!!! They have only been in business for a few years and hardly deliver good vehicles! 

Business response:

First of all, there are no fake reviews on here.There are no reviews with the last name of Bass anywhere at all.Your thermostat went bad (which is impossible to predict) while you were on a road trip to Minnesota...in the middle of winter...with temperatures below zero.You continued to drive the vehicle all of the way back to Missouri...then you drove it to Florida.You never made even one payment on the vehicle so the finance company forced us to repossess it. You left it in a parking lot in Florida, trashed, after putting o... read more

Mickayla's profile image
Mickayla 
7 years ago

Very helpful and good at giving information I needed. I was very interested in car but decided on a different one. 

Guru9K9SL's profile image
Guru9K9SL 
7 years ago

Fast, friendly (even when I got there 15 minutes before closing) customer-oriented service. No gimmicks--no salesmanship! I was allowed to REALLY test drive the car, I took it on the highway, side streets, hills and then stopped by a mechanic. I got back to the dealer, made an offer and the next day, the sales manager called me back with a reasonable counteroffer and we completed the deal. I scheduled a pickup time for the following day and when I arrived to pick up the vehicle, it had been inspected, it was parked right out... read more

Janita's profile image
7 years ago

They replied quickly ready to answer any questions I had about the vehicle . 

Hardavman1092's profile image
Hardavman1092 
7 years ago

It's all good 

Terrie's profile image
7 years ago

Royal Auto Credit cares about their customers and stands behind their vehicles. I bought a 2002 Chevy Avalanche and am so happy with this choice. I recommend them highly. 

Laurie's profile image
7 years ago

Great response to all my emails and questions. 

Joe's profile image
7 years ago

We didn't buy but that was my fault. Michele couldn't have been nicer. I'm 73 and in all my years of buying autos Michele is by far one of the best I have ever dealt with. Thank you Michele. 

Frequently asked questions about Royal Auto Credit

How is Royal Auto Credit rated?

Royal Auto Credit has a 3.9 star rating with 141 reviews. 

When is Royal Auto Credit open?

Royal Auto Credit is closed now. It will open tomorrow at 9:00 a.m. 

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