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5190 Buffalo Speedway, Houston, TX, 77005, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The root of you salon is a very nice looking salon. I have to break this review into parts because I had a good and bad experience there. I wanted to give them a horrible review because there were a few things that happened while I was there that really pissed me off, but overall it wasn't that bad. The front desk staff is wonderful! Now moving on to the shampoo staff they are rude, rude, rude,loud and (for lack of a better word) GHETTO! They talk about the clients and make rude remarks to each other about the people sitting... read more
Great Stylists, not-so-great hours and prices – Rating: 5 stars for hair magic Rating: 3 stars for PRICING and available hours I would recommend this place to friends who don't mind spending lots of money on their hair. It's a special ocassion salon for me. Toni and Prensetta have done a fab job for me. Maybe I'd go more often if they had later hours. I get off work at five o-clock, but they only have a couple of days that they stay "late"--meaning 8 p.m., and most of the time, they don't take appointments past 3:45 or 4 p.m... read more
Good Results – I've been a client at the Root of You for nearly two years and have always been pleased with my service at the salon. My stylist is Tajuana, and she always does an amazing job. Being natural, I am always fearful of stylist applying too much heat when pressing my hair but I have never had problem with that at this salon.
Horrible attitudes - worst customer service in Houston. – Horrible, horrible experience. I won't be back. After receiving a salon gift card, I called to schedule an appointment two weeks in advance for an Express manicure and haircut. When I showed up at 9:00 on the morning of my appointment, I was literally the very first client of the day. My first impression of the salon was that it was very nice. I was attended to quickly and led off for my manicure. The manicurist (Lynn) seemed knowledgeable and pleasant enough - she ta... read more
Business response:
It is with concern that we received your review regarding your experience at our establishment and apologize for your inconvenience. We have reviewed your feedback with our staff, as your experience is not a reflection of the caliber of service we have provided for 10+ years. Thank you for bringing this matter to our attention. We value our customers and their feedback. If you have any further questions or would like to discuss this matter further, please feel free to contact me. Regards, Deanna, co-owner 832-778-1225 ext 10... read more
Great Spa Services...Hair Services Not so much – I had been going to the Root of You Spa for many years with no complaints. When I decided to go natural I decided to make a hair appointment here since I didn't know much about Natural Salons in Houston. For those of you that know about doing the big chop it is really a life changing experience and support is appreciated. First I was passed from one stylist to another because I changed my mind about my hairstyle while I was there. Then, the stylist that ended up doing my hair ... read more
Business response:
It is with concern that we received your review regarding your experience and apologize. We have reviewed your feedback with our staff, as your experience is not a reflection of the caliber of service we provide. Thank you for bringing this matter to our attention. We value our customers and their feedback. If you have any further questions or would like to discuss this matter further, please feel free to contact me. Regards, Deanna, co-owner 832-778-1225 ext 101
Great Service – I have been going to the Root of You for a few years now and I always have great experiences. The staff members are always nice, greet me by name, utilize the best products for my hair, and overall demonstrate a genuine interest in my hair. This is a professional environment that knows how to make a customer feel comfortable. Refreshments such as water, tea or wine are routinely offered or just a brief "check-in" is often asked while sitting under the dryer. My stylist is Charita and she does such a wonderful... read more
Business response:
Thank you!
The Root of You - Best In Business – My best friend referred me to the salon about two years ago. I needed services for my daughter. I am SO glad she did. The salon is professional and the customer service outstanding. LaRuth is my child's stylist and she is always on time, friendly and does great work. My daughter loves her visits there and I have ALWAYS had an outstanding experience. I will definitely refer anyone to The Root of You Salon. Lathonia
Excellent Customer Service with a Knowledgeable Staff – My visit on 03/31/11 was a positively memorable experience. Excellent customer service provided with pleasant, cheerful, courteous and attentive staff and of the front desk representatives. My technician listened to me regarding my daily life and provided the best oprions available to fit my professional and personal needs. Overall, the salon's environment, very inviting, bright, and calming with various types of beverages (tea, coffee, water) and reading materials avai... read more
Worst Service Ever!! – My daughter and I had gone to this salon last year. I had gotten a relaxer and my daughter, being that she is natural had gotten twists. First of all, they had a hard time combing through my daughter's curls and were very impatient. The stylist was combing so hard my daughter began to cry. Moreover, they had mentioned to me, if I didn't shut her up, they would throw us both out of the salon. Mind you all, I drove all the way from Humble. Moreover, I had gotten a relaxer, and not sure if they used some ... read more
Root of You has a 5 star rating with 25 reviews.
Root of You is closed now. It will open on Monday at 9:00 a.m.
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