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RoofTek
- Roofing
- Millcreek, UT
About this business
RoofTek is a residential and commercial roofing and solar company. We exist so that our clients can sleep worry free through any storm, knowing their most valuable assets are safe from the weather outside. Over the past several years our team has completed thousands of rooftop installations – from affordable re-roofs to complex solar installations on a steep pitch, custom homes. Each month during the roofing season, we install more than 60 roofs along the Wasatch Front. Far more important than the volume of work is our... read more
Location details
4080 S W Temple St, Millcreek, UT, 84107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RoofTek worked through my insurance to get me a new roof and all I paid was the deductible. They were super easy to work with and the materials they used were top notch. I actually get compliments on my roof now which I didn't know was something that people noticed. Also, my house usually gets really hot upstairs during the summer, but since the new roof went up, we've had no problems. We would recommend RoofTek to anybody and everybody!
Business response:
Thanks for the opportunity to work on your roofing project. We pride ourselves in providing the very best service throughout the process.
RoofTek is a great company. My experience with them during September and October 2020 was just excellent. Their sales team was intent on my satisfaction. Their installation crew was awesome and didn't leave a trace of garbage when they were done. They were honest, fair, and kept their word and date commitmenrs.,
Business response:
Thanks for the 5-stars!
Excellent job. They were done in a day, cleaned up as if they hadn’t ever been there. Roof looks BEAUTIFUL. Personal and personable service.
Business response:
Thank you for your review!
RoofTek installed my roof quickly and professionally. They did an excellent job cleaning up when the work was done. I was assigned a project manager who responded swiftly to my phone call. I like the look of the Onyx Black shingles with a black drip edge, my house looks new again.
Business response:
Thank you Jordan for the 5-star review. We really appreciate it. We always strive to give every customer the best experience possible.
We just had RoofTek do our multi-gabled & multi-pitched roof last week. They did a great job & we’re in constant contact with us throughout the project. From the salesman following-up throughout to the site supervisor doing a post inspection with us. They had nets & barriers protecting the areas of our house where they were directly working & throwing heavier waste off the roof into their trailer. Of course they were throwing things off the roof around the entire house but that’s to be expected when you’re getting your roof ... read more
Business response:
Thank you so much for the detailed review. It was our pleasure to work on your roofing project.
Failed to show up for the appointment they made. Failed to call letting us know they wouldn't make it. Failed to call to reschedule. Their name came up on an Angie's List of roofers. I hadnt heard of them. They called and made the appointment. Now, after looking them up to try to reschedule at least a visit to hear what they had to say, I find on their own website all these negative reviews. Glad they stiffed us in the beginning. Saved us a lot of trouble with them later. BBB must just sell businesses the BBB stamp but dont ... read more
Business response:
We are sorry we could not prove our mettle with an in-person appointment with you. Many companies have negative reviews and we appreciate them because they give us a chance to improve. In this case, we can't reach out in any other way than this. Seeing as it is unusual for us to miss an appointment I would really appreciate an email with who you were supposed to be meeting with so we can train this issue away for other inquiring customers like yourself. We hope you have a great day and stay well during this crazy time!
I am stunned that the BBB continues to give this company an A+ rating. I have reviewed the BBB website pertaining to RoofTek and note only one review, which is negative, and a complaint from 2018 which still appears to be unresolved. The A+ rating is misleading and entirely undeserved. I contacted RoofTek in the Spring of 2019 for a quote for a roof replacement on my 27 year old home. I had contacted numerous roofing contractors who had come to my home and gave me quotes covering a broad range of potential expense. The RoofT... read more
Business response:
Debbie, Thank you for your feedback as a whole. We have sent this to every individual in the company you were involved with during the course of your project and charged them with implementing training around your experience. While we can't go back and make your experience better we can absolutely learn from it and become better as a company. Thank you
We hired RoofTek based on the good ratings and positive reviews. We did our homework-we spent weeks, not just a day or two, researching companies, checking licenses, insurance, BBB, reviews, etc. We unfortunately chose RoofTek. Little did we know that our worst nightmare was about to begin. Tear-off crew and installers seemed very inexperienced and were not supervised on the job site. There was no one on site in whom we could communicate with. During the course of the work, two workers fell off ladders, one needing emergency... read more
Business response:
Dear customer, I would address these issues directly here but the rub of doing this is that we have already come to an agreement about a SIGNIFICANT discount for you to pay us what you owe for materials used. This discount amount we are willing to part with is contingent on you paying your portion. This email to get everything sent out was sent on 2/10/2020. With that out of the way I have countless records of revisiting your home to make fixes. We have been with you the entire way on EVERY issue that has happened. There ar... read more
At first I was excited to work with RoofTek because the sales representative was truly helpful in getting my claim filed and giving me information on what the company would do, but when it came to the actual date scheduled for instillation no one showed up. I waited a few hours to give them the benefit of the doubt, but finally called in to see what was going on. They stated because of the weather they would not be coming that day and to expect them the next day. On the next day I again waited and waited andonce again no one... read more
Frequently asked questions about RoofTek
How is RoofTek rated?
RoofTek has a 4.6 star rating with 1,424 reviews.
When is RoofTek open?
RoofTek is open now. It will close at 7:00 p.m.
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