Roger the Plumber

Michael 

on Insider Pages

2 years ago

Roger the Plumber is a ripoff who banks on you not getting another quote! They quoted me $650 to do some reconnecting and reworking of the tubing underneath my kitchen sink. Feeling like something was off, I called another plumber on the spot and said i had a plumber quoting me this amount... the plumber on the other side of the road said, "oh that must be Roger huh..." Roger has a reputation of overcharging. The technician, Jared, had the arrogance to tell me that they are the "Lexus of Plumbing" and that you get what you p... read more

Jane 

on Insider Pages

2 years ago

Thieves. They wanted over $500 to replace a leaky outdoor faucet. All the pipes were accessible and it took another plumber 15 minutes to replace a $30 faucet. I had to pay them a fee for showing up and trying to rip me off. Save you money and aggregation and don't even call them. It's nothing more than a den of thieves. I called another plumbing service and got the work done for 125. 

Jody 

on Insider Pages

2 years ago

Service with my interests first I recently had an issue with persistent sewer odor coming out of one of my bathrooms. I had exhausted my novice attempts to resolve the issue such as ensuring the trap was not dry. When those attempts failed, I called Roger the Plumber. What I received in return greatly exceeded my expectations. First, I was discouraged from having someone come out as it was likely something simple and not worth the cost. After I described my attempts to fix the problem in more detail, I was told Roger would c... read more

Chris 

on Insider Pages

2 years ago

Good work, extremely high price I had a faucet freeze over the winter. Responding to Roger the Plumber's frequent radio advertisements and huge yellow page ad, I called them. They warned me that there was a charge to show up, and I accepted it because I needed it fixed asap. They came out and quickly fixed the problem. They insisted on using a silcock that cost more than 10x what a vanilla Home Depot part would cost. Since I already had to pay their fee to come to my house, I begrudgingly agreed to have them fix it. The pric... read more

Lisa 

on Insider Pages

2 years ago

Great Roger the Plumber help! I own property in Olathe, but had to move to NY due to the economy. I needed a plumber that worked late enough for my tenant to be available to let them into the house. I called Roger the Plumber who was most kind on the phone, had hours that were accommodating to a working household (without charging an "emergency" fee because it was after 5 pm) and had the lowest cost for site-visit that I was able to find. I was relieved that they didn't find anything wrong - as the Atmos rep claimed there wa... read more

Gay 

on Insider Pages

2 years ago

Roger the Plumber is tops in my book What I like about having service work from Roger the Plumber is that they make and keep an appointment time - I don't have to wait around all day like I do for cable or phone repair service. And I always know what the cost is before they start the work. So I get to decide if I authorize the work or choose to seek alternatives. You can sign me - 

David 

on Insider Pages

2 years ago

Way too expensive! We called Roger the Plumber because of hearing the ads on the radio. The service was great but the prices were extremely high. We paid $2500 to have a toilet replaces, a faucet installed, and a faucet repaired in our shower. Every repair was more than $500. They kept encouraging us to repair more things and told us of things they would need to repair at a later date. The plumber was very nice and the service was excellent, but prices were ridiculous. We called them again this week to get an estimate on a w... read more

Tom 

on Insider Pages

2 years ago

Tom We have had several plumbing issues since we moved to this house a few years ago and Roger The Plumber has been great to work with. One of the things that make me a repeat customer is that when I have had after hours problems and call them, Roger usually answers and tries to help me resolve the issue before sending someone out. When's the last time you've had a contractor try to help you avoid coming out for a service call? That has saved me a considerable amount of $$$ over the years and there is actually a value I plac... read more

Dave 

on Insider Pages

2 years ago

Ripped Off in the Worst Way Roger the Plumber is at around four times more expensive than other licensed and bonded plumbers in the area. He charged me $1,261.00 to install a bathtub faucet and I got another plumber later in the day to install the same faucet in another bathroom for under $400.00. I listed this company as a "stay away from at all cost" in our homes association preferred vendor list and I would advise everyone to use anybody else except Roger.