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Rocklyn Homes
- Vacation Rental Agents
- Duluth, GA
About this business
Rocklyn Homes is a family owned company that prides itself on producing every home as they would their very own. Rocklyn Homes was created with a unique vision and passion to build a beautiful, well-constructed home at a reasonable price, and blend spacious interiors with an aesthetically pleasing exterior. It takes talent and tenacity to make a good builder, but it takes a strong team of dedicated individuals to make a good builder great. Our promise to you is to always deliver the quality, value, and reliability that makes... read more
Location details
3505 Koger Blvd suite 275, #275, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The WORST home construction ever!!!!!!!!!!!!!!! Water leakage, mold infestation, bedroom doors not aligned with door frames, cheaply made carpet, ceiling already have brown spots & OVER PRICED cheaply made "new" homes. These people are a nightmare! Do not buy any home from them!
Rocklyn Homes promises a great deal with their developments but they do no follow through with all of their promises. The Customer Service department is responsive and attempts to resolve issues withim the townhomes but the developer falls short of meeting expectations as far as community maintenance. The retention ponds have been left unclean; once the construction was completed they left the roads in disrepair; they never built the sidewalks indicated in their brochures; never installed any light poles in the community; an... read more
Bought my home in April 2020 and I was very impressed with the "upsell of a dream". My home is beautiful, but that is where the dream ends. Rocklyn promised a "carefully planned streetscape design with sidewalks, streetlights and beautiful common areas." My community in Stone Mill has no sidewalks other than the ONE walkway that is there from previous construction. Rocklyn had nothing to do with it! The few streetlights that are apart of my neighborhood were there long before Rocklyn arrived as well. These common areas are f... read more
I have been a resident of Stone Mill for 1 year now and there have been nothing but issues that they refuse to fix. Promises were made at the signing of my contract that were never fulfilled. Rocklyn is a fraud and takes advantage of lower socioeconomic persons but builds glamorous housing in more lucrative areas with pools, tennis courts, two car garages, parking pads, etc. Their customer service is horrible along with the HOA, Homeside. This has been a terrible living experience filled with car break ins, thefts, shootings... read more
Bought my home in April 2020 and I was very impressed with the "upsell of a dream". My home is beautiful, but that is where the dream ends. Rocklyn promised a "carefully planned streetscape design with sidewalks, streetlights and beautiful common areas." My community in Stone Mill has no sidewalks other than the ONE walkway that is there from previous construction. Rocklyn had nothing to do with it! The few streetlights that are apart of my neighborhood were there long before Rocklyn arrived as well. These common areas are f... read more
Had a column fall in front of my brand new house that was supposed to be secured. It was not done properly. Now It needs to be replaced and because the 'warranty' is past They refuse to fix it.
Business response:
The home has been closed for over 2 years, and the homeowner reported, outside of the warranty, that the damage occurred from a storm. While the home is no longer under coverage from Rocklyn Homes, the exterior portions of the home should be the responsibility of the HOA and we did refer the homeowner to reach out to the HOA for repair since it is no longer under warranty.
Had a column fall in front of my brand new house that was supposed to be secured. It was not done properly. Now It needs to be replaced and because the 'warranty' is past They refuse to fix it.
Business response:
The home has been closed for over 2 years, and the homeowner reported, outside of the warranty, that the damage occurred from a storm. While the home is no longer under coverage from Rocklyn Homes, the exterior portions of the home should be the responsibility of the HOA and we did refer the homeowner to reach out to the HOA for repair since it is no longer under warranty.
I have not been in my beautiful new home a month. My water pressure is dribbling, dishwasher doesn't work, hot water is subpar. I've put in 2 complaints with customer service. They don't react quickly enough to show I'm an important resident like they did before I closed on my house. Go figure! I'm still waiting on getting some resolution. ð??¡ð?¤¬
Business response:
Ms. *******, We apologize that you do not feel like a priority. When you called on 10/27, the only issue reported at the time was that a toilet was missing screws. As that is not an emergency item, we scheduled an appointment with the plumber for this week on 11/6. You later called in about water pressure and were informed that the plumbers could assess that at the same appointment on 11/6. We were notified today, 11/2, about your dishwasher not closing properly and had it repaired for you the same day. It has come to our a... read more
Unfortunately, these homes inside look great and everything seems to be good and "well built" - but NO! I definitely not buying a Rocklyn Home ever again and I DO NOT RECOMMEND! Let me start by saying that when they were selling and showing the homes, they told us that everything in the exterior was covered by the HOA. WHICH a yr and a half ago, we discovered that IT WASN'T TRUE. The HOA basically only covers the roof and the "yard" (which by the way, since month #3 we no longer had any grass) that's about it. Plus a lot of... read more
Frequently asked questions about Rocklyn Homes
How is Rocklyn Homes rated?
Rocklyn Homes has a 2.2 star rating with 48 reviews.
When is Rocklyn Homes open?
Rocklyn Homes is closed now. It will open on Monday at 9:00 a.m.
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