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ROCHESTER FIREPLACE

5.0

About this business

Rochester Fireplace is a family-owned company that was established to provide homeowners and builders with the best quality fireplaces, hearth products and service. Our staff's attention to detail and dedication to craftsmanship has quietly earned us a reputation for quality and excellence in the Rochester community. When you visit our showroom, you will be warmly greeted by our friendly staff. Enjoy a cup of coffee as you browse the over 30 burning displays. Whether you're looking for an insert for your existing fireplace, ... read more

Location details

1835 N Union St #6, Ste 6, Spencerport, NY, 14559, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0129 reviews
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Bob Jones's profile image
Bob Jones 
recommend  Recommended
4 years ago

Competent, courteous, and clean!! Cam was a great person to deal with. His high standards are evident with both install and cleaning of the fireplace. I have and will keep recommending him to all my friends! 

Marguerite Killip's profile image
Marguerite Killip 
recommend  Recommended
5 years ago

5💥⭐️💥⭐️💥’s for Rochester Fireplace! We had an existing 2-sided fireplace. Cameron installed back-to-back CozyHeat Roosevelt , gas inserts, giving us the ambiance of a fireplace in each room PLUS heat in both the living room and family room. We love them! From the moment we walked into Rochester Fireplace we had a wonderful experience. Kate and Devon listened to what we were looking for, took the time to explain all the choices and the nuances of the various models, and answered our numerous questions. We never felt rushed... read more

Business response:

Thank you Marguerite for taking the time to leave such kind words and feedback. Seeing that you had a 5-Star experience is the best result we could hope for! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you for many years to come! 🔥♥️😊 

Marguerite Killip's profile image
Marguerite Killip 
5 years ago
Gary Bracken's profile image
Gary Bracken 
recommend  Recommended
5 years ago

Cam and the team at Rochester Fireplace did a great job. They kept us informed of when they would arrive, were on time, extremely neat with runners to protect the floors, and the end result was fabulous. I would welcome them back into our house anytime. Thank you for the great, professional work. 

Peggy Randall's profile image
Peggy Randall 
recommend  Recommended
5 years ago

I love my new gas stove ! It was a great experience buying . Very happy with the timely installation . 

Ray Trim's profile image
Ray Trim 
recommend  Recommended
5 years ago

Above-and-beyond service and integrity. 

Nate Ingerson's profile image
Nate Ingerson 
recommend  Recommended
5 years ago

Great company, Professional, Friendly, and Knowledgeable. Had them convert a wood fireplace to gas insert. Could not be happier with the entire process. 

Bob Randazzo's profile image
Bob Randazzo 
recommend  Recommended
6 years ago

A big thank you to Rochester Fireplace. First rate & professional from Devon in the showroom to Cameron and Jim who just completed our installation. Converted a wood burning fireplace to a gas insert. The installation was FAST and flawless! Great job. Highly recommended. 

Lisa Onorati Larkins's profile image
Lisa Onorati Larkins 
recommend  Recommended
6 years ago

Rochester Fireplace gets 5⭐️s from me. We decided to convert a wood burning fireplace to gas. The staff was helpful in answering all our questions and picking out an insert that was just right for us. The price was reasonable. The installation was seamless. Cameron and James were very professional, showed care and concern for our home, and spent the time to explain all the features of the fireplace. I would highly recommend Rochester Fireplace!! 

Frequently asked questions about ROCHESTER FIREPLACE

How is ROCHESTER FIREPLACE rated?

ROCHESTER FIREPLACE has a 5 star rating with 129 reviews. 

When is ROCHESTER FIREPLACE open?

ROCHESTER FIREPLACE is closed now. It will open at 9:00 a.m. 

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