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Robsons Diamond Jewelers
- Jewelry
- Baytown, TX
About this business
Location details
1120 W Baker Rd, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedPaul did an amazing job for me on a custom ring!!! I had so many different directions I was going on my ring and he helped narrow down and make an absolute masterpiece!! Highly recommend Paul and the Robson's team. Thank you for my ring I can enjoy and pass down this heirloom.
RecommendedHad a excellent experience.. From the time I walked in to the time I walked out I felt welcomed and well informed.. Javier and Martha exceeded expectations and helped me find the perfect ring! I recommend them to anyone shopping for their holiday gifts.. If I could give them 10 stars I would :)
RecommendedI came in during a busy part of the day to get my ring resized while shopping. Javier o. helped me, while simultaneously training a coworker and helping other guests. He was very pleasant to talk to, made me feel important and kept a smile on his face all while multitasking. and BONUS! They told me my ring would be ready in a week, but I got a call a few short hours later!
Recommended44 years of wonderful service and first name status. We have never had a complaint. wonderful people and beautiful product.
RecommendedThank you Dawn and Robson’s for helping make my dream come true my ring is the most beautiful thing ever! Thank you so much I likely recommend everyone go by Robson’s jewelry they are the friendliest and kindness people in baytown I would rate them a 5+
Poor customer service. Sad that an owner will argue and accuse someone of being the problem before even listening and understanding what happened. Will not do business here. Future customers should be aware that if they do business here, there is a chance you will not get good customer service because clearly the staff and owner lack basic business etiquette.
Absolutely horrible service at every level including the owner. My sister has spent tens of thousands of dollars over the years in this store and today is the last dollar she will spend there! She put $700 down to have custom earrings SHE designed made with some of her older pieces... after weeks of being ignored and snobbed she'd had enough and asked for a full refund only to be told they were going to charge $500 for the print and mold wax... if you want to be treated poorly and screwed out of a ton of money then this is y... read more
RecommendedThe people at Robson’s Diamond Jewelers are AMAZING! I had a triple-band ring that needed to be resized but because of the way the diamonds were set in line with the bands, other jewelers wouldn’t touch it. I took the ring to Robson’s for one final opinion and they carefully examined the ring and explained the unique resizing process in a way that was easy for me to understand. Less than 48 hours later, I got a call that my ring was ready! I went into the shop and the manager Paul personally greeted me and ensured I was happ... read more
Frequently asked questions about Robsons Diamond Jewelers
How is Robsons Diamond Jewelers rated?
Robsons Diamond Jewelers has a 4.8 star rating with 899 reviews.
When is Robsons Diamond Jewelers open?
Robsons Diamond Jewelers is closed now. It will open tomorrow at 10:00 a.m.
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