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Robert's Frozen Custard

4.3

About this business

Location details

N112W16040 Mequon Rd, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,349 reviews
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Randy Filter's profile image
Randy Filter 
10 years ago
Robin Hammetter's profile image
Robin Hammetter 
11 years ago
Anna Varlamos McKelvey's profile image
Anna Varlamos McKelvey 
11 years ago
Deb Reimer's profile image
Deb Reimer 
11 years ago

Business response:

Terrific!! Coffee or custard...doesn't matter to me, Deb! Yes! I recall the Milky Way custard. Still waiting to hear back from vendors on when they have the additives. :) I appreciate your understanding, Deb...I really do. Guests like you are treasures........ Honestly......... 

Heidi Leedle's profile image
Heidi Leedle 
11 years ago
Stephanie Nelson's profile image
Stephanie Nelson 
11 years ago

Had Roberts for the first time in a long time, and I really missed the food. Natalie did an outstanding job at the drive through, making enough conversation to make it personal. Great Job! 

Laura Mariotti's profile image
Laura Mariotti 
11 years ago
Gary Koschnitzke's profile image
Gary Koschnitzke 
11 years ago

It's interesting reading some of the comments regarding some customers negative experiences at Roberts. We have NEVER had such negative or disappointing service or order snafu's or anything close to it. In fact, it's been the exact opposite. Can't ever recall a time when we weren't greeted by a happy, smiling, eager face at the register. We have been 100% satisfied each time we visit. I'm just saying..... 

Business response:

Could you private message this page at your convenience, Gary? If I don't see it tonight, I'll keep checking. Thanks. :) 

Charles Cromp's profile image
Charles Cromp 
11 years ago

Will you EVER get the order right?. EVERY time we go through the drive up...you get it WRONG. What is so hard about getting the flavor custard you order. We should NOT have to try to check the order in the dark to see if its what was ordered! I can't tell you how MANY MANY times we've gotten all the way home, opened the bag to find instead of a burger and fries we have fish or a salad. I've gotten a hamburger instead of the ordered cheeseburger, onion rings instead of the fries i ordered. Tonight I went through the drive up.... read more

Business response:

Any additional thoughts would be appreciated, Mr. Cromp. I'd love to hear back. Thanks. :) 

Frequently asked questions about Robert's Frozen Custard

How is Robert's Frozen Custard rated?

Robert's Frozen Custard has a 4.3 star rating with 2,349 reviews. 

When is Robert's Frozen Custard open?

Robert's Frozen Custard is closed now. It will open at 9:00 a.m. 

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