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Our guests are the ONLY reason why we're here! Fresh, made-to-order food, served by genuinely friendly staff in an award winning atmosphere. We're committed to being a neighbor our community can count on. Wisconsin is saturated with ordinary "custard joints". So treat yourself to Robert's...you certainly deserve it, don't you?!
N112W16040 Mequon Rd, Germantown, WI, 53022, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Terrific!! Coffee or custard...doesn't matter to me, Deb! Yes! I recall the Milky Way custard. Still waiting to hear back from vendors on when they have the additives. :) I appreciate your understanding, Deb...I really do. Guests like you are treasures........ Honestly.........
Had Roberts for the first time in a long time, and I really missed the food. Natalie did an outstanding job at the drive through, making enough conversation to make it personal. Great Job!
It's interesting reading some of the comments regarding some customers negative experiences at Roberts. We have NEVER had such negative or disappointing service or order snafu's or anything close to it. In fact, it's been the exact opposite. Can't ever recall a time when we weren't greeted by a happy, smiling, eager face at the register. We have been 100% satisfied each time we visit. I'm just saying.....
Business response:
Could you private message this page at your convenience, Gary? If I don't see it tonight, I'll keep checking. Thanks. :)
Will you EVER get the order right?. EVERY time we go through the drive up...you get it WRONG. What is so hard about getting the flavor custard you order. We should NOT have to try to check the order in the dark to see if its what was ordered! I can't tell you how MANY MANY times we've gotten all the way home, opened the bag to find instead of a burger and fries we have fish or a salad. I've gotten a hamburger instead of the ordered cheeseburger, onion rings instead of the fries i ordered. Tonight I went through the drive up.... read more
Business response:
Any additional thoughts would be appreciated, Mr. Cromp. I'd love to hear back. Thanks. :)
Robert's Frozen Custard has a 4.3 star rating with 2,312 reviews.
Robert's Frozen Custard is closed now. It will open on Monday at 9:00 a.m.
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