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Robert's Frozen Custard

4.3

About this business

Our guests are the ONLY reason why we're here! Fresh, made-to-order food, served by genuinely friendly staff in an award winning atmosphere. We're committed to being a neighbor our community can count on. Wisconsin is saturated with ordinary "custard joints". So treat yourself to Robert's...you certainly deserve it, don't you?! 

Location details

N112W16040 Mequon Rd, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,303 reviews
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Nicole Mueller's profile image
Nicole Mueller 
9 years ago

Love their Custard and Shakes and Huge Burgers!!!! 

Business response:

Thanks for the 5-star, Nicole!! :D 

Brian Cherie Kendl's profile image
Brian Cherie Kendl 
9 years ago
Caroline Romaine's profile image
Caroline Romaine 
9 years ago
Jenni Sambolin's profile image
Jenni Sambolin 
9 years ago

Love the food and the service! From the teenagers on up, they have some of the nicest staff around. I'm always greeted with a smile :-) 

Business response:

Thanks for making my day, Jenni! I appreciate your sweet words! :) 

Angela Wolski Galaszewski's profile image
Angela Wolski Galaszewski 
9 years ago

Usually 5, but for some reason every time I order wings you guys can't get it right. This is the second time that I've ever ordered wings and both times the orders have been wrong. I am now returning to get my 20 wings that were not in my previous order that I ended up with 10 buffalo wings instead of 20 plain wings. While yes, the manager is correcting it, it is still a big inconvenience to have to go back to get the rest of my order while my order sits at home getting cold. I will definitely think twice before ordering win... read more

Business response:

You are absolutely correct, Angela...it is a HUGE inconvenience and not acceptable. I'm glad my manager on duty handled it properly, but that doesn't diminish the hassle it is to you. Sounds as if you have been a fan of ours up until your disappointing wing experiences. I appreciate that, Angela. The half-price wings you've been trying to enjoy were intended to be a gesture of thanks to our loyal guests. Doesn't feel that way when we screw up your order. You have my sincere apology. I'd be willing to bet we'll get 'em right ... read more

Monica Balsiger's profile image
Monica Balsiger 
9 years ago
Kym Newbauer's profile image
Kym Newbauer 
9 years ago
Paul Claussen's profile image
Paul Claussen 
9 years ago

BAD SERVICE. TRIED TO BILL ME FOR MY FREE CUSTARD. 

Paul Steinmetz's profile image
Paul Steinmetz 
9 years ago

Highly recommend you'll love it!! We live about 50 miles away and never miss a visit when we're in the area. 

Business response:

Miss you, Paul!! See us soon!! 

Frequently asked questions about Robert's Frozen Custard

How is Robert's Frozen Custard rated?

Robert's Frozen Custard has a 4.3 star rating with 2,303 reviews. 

When is Robert's Frozen Custard open?

Robert's Frozen Custard is closed now. It will open tomorrow at 9:00 a.m. 

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