Robert B. Payne, Inc.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Robert B. Payne, Inc.

4.9

About this business

Location details

1209 Lafayette Blvd, Fredericksburg, VA, 22401, United States

Get directions
4.92,859 reviews
Select a rating
Justin D's profile image
Justin D 
2 years ago

They found the issue quickly and gave an estimate for replacing the defect part & refilling the refrigerant, or replacement of the whole unit (its 10 years old) within an hour of arriving. They were quick, concise and professional. 

Sean R's profile image
Sean R 
2 years ago

Always outstanding and honest. **** replaced an old thermostat and performed service check on my old AC unit. He explained what he was going to do and showed me a few things while doing so since I wanted to learn. ******* was explained upfront. I received a call 15 minutes prior to arrival and on time as they said they would be. They have been my service provider for 18 years. 

Dawn C's profile image
Dawn C 
2 years ago

As always Robert B. Payne technician showed up on time, and completed the check up in a professional, and efficient time frame. Always pleased with their service. 

Fran J's profile image
Fran J 
2 years ago

The technician arrived on time, was very courteous, and professional. He agreed to bring me the filter from my de-humidifying unit so I could clean it while he was working on the heat system; the de-humidifier is not part of the heating system, so technically this is not his problem, but he cheerfully brought me the filter and replaced it after I cleaned it. Robert B.Payne is always a great company to look after my heating/cooling system; they never let me down. 

Mary M's profile image
Mary M 
2 years ago

*********************** came to house and gave a complete estimate. Their install team was very competent and installed a new trans hvac system. 

Jane L's profile image
Jane L 
2 years ago

Always great service, trustworthy, and polite technicians. I have used this firm for over 15 years 

Carol G's profile image
Carol G 
3 years ago

Reliable, prompt, efficient, thorough, respectful service. Recommend to anyone looking for services with these qualities. 

Jack B's profile image
Jack B 
3 years ago

****** was ************** who service our A/C today. He did a fantastic job and went over and above in providing outstanding customer service! 

Dennise L's profile image
Dennise L 
3 years ago

Received wonderful service. Excellent communication. Accurate assessment of the problem and amount of time required to make necessary repair. 

Frequently asked questions about Robert B. Payne, Inc.

How is Robert B. Payne, Inc. rated?

Robert B. Payne, Inc. has a 4.9 star rating with 2,859 reviews. 

When is Robert B. Payne, Inc. open?

Robert B. Payne, Inc. is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com