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Robert B. Payne, Inc.

4.9

About this business

If you?re looking for a heating and cooling expert, we?re here to help. Keeping your H.V.A.C. systems in working order should be worry free, and should never be hassle. We have expert specialists to take care of all your H.V.A.C. needs. We are equipped to handle your routine maintenance and emergency repairs, so you're never left out in the cold-- or the heat. If you need air conditioning installation or repairs, heating system maintenance or someone to assess your indoor air quality, we have a specialist that can help. Cont... read more

Location details

1209 Lafayette Blvd, Fredericksburg, VA, 22401, United States

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4.92,390 reviews
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Javier A's profile image
Javier A 
a year ago

My call to have them come out and do an estimate on a full HVAC system, the quote, and the full install was completed in less than 48 hours. Extremely professional and quick. 

Business response:

Thanks for the 5 Star review 

Mark C's profile image
Mark C 
a year ago

Technician polite and knowledgeable. Would recommend without hesitation. Good job. 

Business response:

Thanks for your review and business 

Anthony R's profile image
Anthony R 
a year ago

Knowledgeable technicians. Showed me the problem before giving me my options. Service was quick. Have used them for years and will continue to do so. 

Timothy Y's profile image
Timothy Y 
a year ago

These folks are THE BEST. They do what's promised, when it's promised, and for the price that is promised. The techs/repair folks know what they are doing and can explain what has to be done, and why. They've replaced both AC units in this 23 year old house, the furnace, and now the water heater. Had a problem with a blower fan a while back and they were there the next day to replace it, no charge. I called one morning when our 23 year old water heater started to leak; they showed up first thing the next morning to replace i... read more

Business response:

Thanks for the review. We appreciate the opportunity to assist you! 

Paul P's profile image
Paul P 
a year ago

Always outstanding, honest, and explain precisely what problems are and recommendations for repairs or replacement. Use of high quality products. Charges are comparable to other HVAC service companies. 

Business response:

Thanks we are always happy to assist you with your HVAC needs 

Dale S's profile image
Dale S 
a year ago

Very professional. Technician was skilful and kept me apprised of identified problems. Prompt. Efficient. Friendly. I highly recommend RBPs maintenance service. 

Business response:

Thanks so much for the trust and faith you place in us. Know we are here if you need us. 

Justin D's profile image
Justin D 
a year ago

They found the issue quickly and gave an estimate for replacing the defect part & refilling the refrigerant, or replacement of the whole unit (its 10 years old) within an hour of arriving. They were quick, concise and professional. 

Sean R's profile image
Sean R 
a year ago

Always outstanding and honest. **** replaced an old thermostat and performed service check on my old AC unit. He explained what he was going to do and showed me a few things while doing so since I wanted to learn. ******* was explained upfront. I received a call 15 minutes prior to arrival and on time as they said they would be. They have been my service provider for 18 years. 

Dawn C's profile image
Dawn C 
2 years ago

As always Robert B. Payne technician showed up on time, and completed the check up in a professional, and efficient time frame. Always pleased with their service. 

Frequently asked questions about Robert B. Payne, Inc.

How is Robert B. Payne, Inc. rated?

Robert B. Payne, Inc. has a 4.9 star rating with 2,390 reviews. 

When is Robert B. Payne, Inc. open?

Robert B. Payne, Inc. is open now. It is open 24/7. 

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