Rivermont Apartments

Mindy G 

on BBB

3 years ago

Poor communication, takes forever to fix maintenance issues, blame residents for management oversights. 

Cecelia W 

on BBB

3 years ago

Just moved into an apartment (in Arkansas) under this business, however was told the complex was sold and this company is doing bare minimum until they are out in a month. The building is poorly maintained due to this, and I've been waiting a week for pest control to come spray for the roach infestation I am now living in. Also had a terrible smell of standing water and it took maintenance two working days (and then over the weekend) to look into it (and it has been causing physical problems like congestion). When I moved in... read more

Charlie P 

on BBB

3 years ago

Here we go again. **** arbor dr Rolling meadows. They changed the lock of the entrance without tenant notification. I came back from work and cannot use my key to unlock the door at the entrance. What if My wife is not home how can I enter the building? So ****** No surprise 

Charlie P 

on BBB

3 years ago

The preserve at woodfield. Seems to be a good apartment but have such a bad management. Bad tenants. Careless parents. The smells on the hall way never fixed. Tenants smoke marijuanna in the apartment. Children play football on the yard between the building ( complaint at office but never response) The children damage our outdoor furniture many times but their parents are so careless. The office is so careless. They do not screen tenants well and they get bad tenant a lot. Loss of package in mailroom. Never been fixed. Now w... read more

Jewel H 

on BBB

3 years ago

Bryant Tree Services -Zack is young and should have told me he could not take on the job I hired him to do. -He came late in the morning and would work only a few hours per day. -He asked for half of the money up front (which should have been a red flag to me). -He messed up my shed and has made no resolution to fix it though he is insured. -He left the sight and never came back. He couldn't tell me he had taken on more than he should have. He just never returned my calls or texts. Just stopped all communication. -Zack has ... read more

Elisa C 

on BBB

3 years ago

Jorge and Lynette were awesome in helping us during our rent process. Thank you!! 

Alex H 

on BBB

3 years ago

My daughter and her husband have lived in a house managed by Trinity for the past four years. Since that time, they have begged for the property management to fix issues that are wrong with the house, including black mold, holes in the floor, terrible plumbing, and other cosmetic issues. They have received nothing but grief over it and NONE of it has been fixed by Trinity. The black mold around the tub and shower was scraped and cleaned up by them at their expense, but I am sure black mold exists elsewhere in the house. My s... read more

Lisa J 

on BBB

3 years ago

I do not recommend renting from Steeplechase Apts in Cabot, AR nor from ANY of the Trinity Multi Family Properties! We are paying for a 2 bathroom apartment but have been without a bathroom fkr going on 3 wewks now. We've put in maintenance orders in the past due to the toilet leaking, overflowong, and the floor being soft. Two and a half weeks ago I putin another worm order and was told that we cannot use the hall bathroom at all. No toilet, shower, or sink use at all! Was told they have to replace the floor in that bathro... read more

Jennifer W 

on BBB

3 years ago

I moved into the property June 2020. Majority of everything was fine but my patio door kept coming off track. I have mentioned this to the office several times. They claim they completed the work order but did not. I haven't been properly able to use my patio door at all. My power in my master bathroom went out. Along with my bedroom plugs also. This has been out 6 or 7 months. Every time I tell them and put in a order they lie and say it's getting worked out. I was late on my rent 2 months during the covid 19 because the pa... read more