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Riverford Crossing
- Residential Leasing
- Frankfort, KY
About this business
Location details
8000 John Davis Drive, Frankfort, KY, 40601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Don’t let the pretty views fool you… (Verified Renter) DO NOT DO IT! I lived in the 2002 building (one of the bigger ones) and it was an awful living condition. There was roaches constantly, a mouse that got in my third floor unit, homeless men that live in the stairwells and the tenants leave the place filthy! Hallways and outside is covered in trash, the poor maintenance men have to clean it up every morning. Don’t let the nice floor plans and views fool you.
Business response:
Thank you for reaching out. We are aware of the incident that occurred in October 2022, and our team took care of the situation as soon as we were notified. In regards to your other concerns, we would like to discuss your concerns further, so please reach out to our office at your earliest convenience. We are always happy to help and look forward to improving your experience.
garbage At first, I thought this property was pretty good. But from spraying over, mold in the shower with paint two, leaving drywall, chipping and falling down, completely unresponsive, and do not care for the good tenants. No wonder people come and go in droves. My lease ends in April and I will be glad to be rid of this place. Not to mention that they seem to have a problem with the American flag being flown on the balcony that is well-kept. But they are perfectly content to let other tenants have their balconies look lik... read more
Excellent Customer Service I cannot sing the praises loud enough regarding the excellent customer service! Bianca went above and beyond the call of duty. I was trying to move into my apartment the Tuesday before Thanksgiving. Coming from out of state I was driving, and Bianca was kind enough to stay late until I arrived (after hours) She greeted me with a smile and took the time to give me a personal tour of my apartment. Kudos to the management team for a job well done!! _Bill
Eagle lake landing I would recommend this apartments to live in . They are nice and spacious. The office staff is very is wonderful. The ladies go above and beyond for there residents. The maintenance is also outstanding when it comes to having a problem.
Business response:
Hi User, thank you for posting your positive review. Our team here at Eagle Lake Landing is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Don’t Do it!!!! Do not waste your time or money. This place is falling apart. We've had numerous mice, ants all year, and flooding. Exterminators, plumbers, and maintenance men can't keep up with the problems; the issues are beyond them. Also, parking is terrible. They have "parking passes" for residents but half of the cars parked in the lot don't have them so don't expect to find any good spots.
Business response:
We're sorry to hear about your experience. Our community is under new management and our resident satisfaction is top of mind at all times. Please feel free to reach out with any concerns or feedback for our team.
Great Community I’ve lived here for 2 years and have loved it here. The maintenance staff are always so helpful, and the newly renovated apartments are like no other around!
Disgusting The dumpster is overflowing with garbage on a regular basis causing mice in the apartments
Roaches, roaches & more roaches! I moved here in the middle of July. I’ve never left a review on any property I previously or currently lived at but I had to leave this. My very first night, I slept on the floor because my bed wasn’t here yet. There were roaches crawling across the floor, I was mortified. I immediately alerted the staff, she apologized and had the pest control guy come out. Now, almost three weeks later and the roaches are still here. Don’t waste your time, energy but more importantly don’t waste your money!... read more
Horrible Things constantly break maintenance just put a band-aid fix on it and call it a day. Management communication skills are very poor and at times flat out rude. If you need anything from management, you have to make sure to walk in office. Getting any communication outside of walking in office does not happen. If management commits to a time to meet/speak with you do not expect them to follow through with agreed upon time or reach out at all. If you have an emergency after hours, they will not answer! I would NEVER re... read more
Frequently asked questions about Riverford Crossing
How is Riverford Crossing rated?
Riverford Crossing has a 4.2 star rating with 430 reviews.
When is Riverford Crossing open?
Riverford Crossing is open now. It will close at 6:00 p.m.
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