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Rite Way Heating, Cooling & Plumbing
- Heating & Air Conditioning/HVAC
- Tucson, AZ
About this business
Rite Way has been providing high quality yet affordable cooling, heating and plumbing solutions, including 24 Hour Emergency Repair, since 1959. Our focus in on making the process as easy and simple for you as possible. We provide both repairs and installation of new systems, as well as a full suite of plumbing, water softening and sewer repair solutions. Give us a call and we'll have one of our friendly and professional staff helping you in no time. We're proud to employ the most hard working and friendly staff in our indus... read more
Location details
4551 South Alvernon Way, Tucson, AZ, 85714, United States
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Horrible customer service!
Miguel Barnett presented and then installed a Descaling device for our water system. He was a good communicator and obviously very knowledgeable. Also comfortable to deal with. During the installation, he noticed the age and sediment noises of our hot water heater and recommended replacement which we did. He inspired confidence in himself and in Riteway.
Part 1. Miguel was a very personable, polite, professional. His work exceeded my expectation and was a beautiful finished job. Part 2. The problem was with scheduling / dispatchers. Kept sending my plumber to other jobs and missed my scheduled work by almost 2 days
When I purchased A/C for Rite Way wasn't told it is now computerized> That's why the price was twice as high as it should of been. Was not told that it has a special filter that you have to get from them. I scheduled a service but had to wait 3 weeks. They canceled it 2 days before and i had to wait another 3 weeks. Then they would not give me a time when i should of been first. I waited all day and was the last call after dark.They did't service it only made sure it was working properly. I needed a filter but they had none... read more
Steven Wannebo did an outstanding job servicing my HVAC. He has come to my house two different times. Very professional, easy to understand, and extremely knowledgeable! I would love to have Steven service my account every time. He's a gem and a valuable employee!
Miguel Barnett presented and then installed a Descaling device for our water system. He was a good communicator and obviously very knowledgeable. Also comfortable to deal with. During the installation, he noticed the age and sediment noises of our hot water heater and recommended replacement which we did. He inspired confidence in himself and in Riteway.
Julian Youtsey replaced our hot water heater and also installed a recirculating pump for faster access to hot water throughout our home. He was efficient and obviously knowledgeable, also good to deal with. He explained things clearly as the 2-hour job progressed. He inspired confidence in himself and in Riteway, and I recommend him for similar jobs.
I work in the construction industry and this is one of the worst companies that I've dealt with. The customer rep didn't know what was going on and could not give us a scheduled appointment timeframe for today or for the following Monday. We went with Temperature Control and they were extremely knowledgeable and gave us a time frame, and said they would look into our previous warranty on our system and would honor it. 5 stars for them, ZERO for Rite Way!
We have been using Rite Way for over 5 years for all our HVAC and plumbing. Great service from all staff especially Mike Davis,he is a top of the line technician. Thank you
Frequently asked questions about Rite Way Heating, Cooling & Plumbing
How is Rite Way Heating, Cooling & Plumbing rated?
Rite Way Heating, Cooling & Plumbing has a 4.9 star rating with 14,020 reviews.
When is Rite Way Heating, Cooling & Plumbing open?
Rite Way Heating, Cooling & Plumbing is open now. It is open 24/7.
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