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Welcome to the newest BMW Motorcycle dealer in the Greater Minneapolis/ St. Paul area! We are conveniently located in Richfield, MN and proudly carry a large selection of new and pre-owned inventory. When you're ready to invest in a new BMW Motorcycle or Scooter come on by! Our friendly and knowledgeable sales, financing, service and parts departments are prepared to make sure your experience is outstanding!
401 W 77th St, Richfield, MN, 55423, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
They closed?!! Permanently? What about the oil change plan we purchased from them????
I went there to install my brand new tires and I could say that they did an excellent job for a very reasonable price. They even washed my car and pick me up after they were done with my car. Strongly recommend !!!
Business response:
We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment. We're glad you enjoyed your experience and we hope you'll tell your friends!
New mgmt have no sense of customer service and worse of all they do not deny that they practice bait and switch. Bought my 5th Mitsubishi in mid 2017 and was told this car would also have VIP package. All service thru 2018 was delivered as promised. Then came 1/3/19 and advised I no longer have this perk. Wish I had bought somewhere else.
Very quick & easy process to help fix a recall issue. Staff was friendly, offered a few extra services but not at all in a pushy way. They picked up & returned my car within just a few hours.
Business response:
You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.
took my vehicle in twice, never fixed the problem. wanted to charge me over 400 dollars ...and didn't even look at the problem. done with their service department.
Business response:
We're sorry that your experience with us was not up to your standards, but we appreciate you sharing it with us. Customer satisfaction is very important to us, and we aim to resolve problems as best we can. In the interest of complete satisfaction, I believe it would be best to speak directly. I can be reached at 952-567-7200, my name is Jason Weverka and I am the Service Manager here.
Drew Griebler was super helpful looking for a used car! Great service and very friendly. Walked away with quite the deal.
Business response:
It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re happy you’re one of them.
Completely unacceptable service. Not once but 2 consecutive services. Scheduled oil change on Wednesday, picked up on Saturday, well 1st they can't find my car or keys, then they come back saying, they haven't done any service yet and ask me to wait longer. Haha.. well the oil change comes with 0 customer service.
Business response:
Hi Sashindra, thank you for bringing this to our attention. We are incredibly concerned to hear about your experience and apologize for the inconveniences you encountered during your service visit. This could have been avoided and we thank you for relaying this issue. I would like to get in contact so that I can better understand the situation, my name is Jason Weverka and I am the Service Manager here . The best way to reach me is 952-567-7200.
Let me start by saying I’m not the biggest fan of car shopping...until now. The guys at Richfield Mitsubishi are AWESOME!!! The entire experience from start to finish was great. Nick Reuss was the best car guy to talk to he showed us all the Ins and outs of the car and really showed us how the car drove on our test drive. Matt the sales manager made all the numbers work so that we walked away with the best deal possible. Freddie Brown in the finance department made us feel like one of the family. Best experience ever...if yo... read more
They make things easy. Nick was great.
Business response:
Thank you for your kind words! We hope to see you again.
Richfield Bloomington Mitsubishi has a 4.5 star rating with 494 reviews.
Richfield Bloomington Mitsubishi is open now. It will close at 9:00 p.m.
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