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5400 Westside Dr, Dubuque, IA, 52003, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I would like to thank John T in sales And Brian in finance for getting us in the new CRV they were great
Business response:
Thank you, Jerrad Pieper, for your five star review! I'll be sure to pass along your kind words to both John and Brian. Enjoy that new CR-V!
We were on our way to the Quad Cities, from Sauk Prairie, WI, when we had an issue with a sensor. We found Richardson Motors and Lance Miller was kind enough to diagnose the issue and help us out so we could be on our way again! We really appreciated his help. Thank you so much!
This morning I had an appointment to get my oil changed and waited in the lobby. My appointment was at 7:45. At 9:45 I finally walked back to the garage to see what was taking so long. Here the car was done. I looked at the job order and it was finished at 8:30!!! I understand they are busy,,, but really?? There were other people waiting too for a long time with me. I wonder what they did.....
Business response:
Kathy, we’re sorry that you had a bad experience with our Service department. You are right – we were quite busy that morning and it got the best of us. We appreciate your feedback and can assure you that we will use this information to make improvements for our customers in the future.
Richardson Buick-Cadillac-GMC Truck has a 4.5 star rating with 1,434 reviews.
Richardson Buick-Cadillac-GMC Truck is closed now. It will open tomorrow at 9:00 a.m.
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