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Richard's Motor Cars - Malden, MA

3.7
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About this business

Location details

672 Broadway, Malden, MA, 02148, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri9:30 a.m. to 3:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.7143 reviews
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Joe M.'s profile image
9 years ago

Do not purchase from this dealer. After purchasing from this dealership my vehicle has been at a factory dealership for over two weeks of repairs and this dealer will not honor the 90 day warrantee as required by Massachusetts general law chapter 90 section 7. Do your homework and don't end up in court as I am trying to get this dealer to follow the law. 

pat d.'s profile image
11 years ago

I have lived in this area for 12 years, and had driven past Richards Motorcars many times, but had never gone in. When I finally made it to Richards, it was mainly just to look at a specific make of BMW that I had been considering upgrading to for a few months. Joe M. showed me the vehicle that they had, and took me for a short test drive, and in a very open and straightforward manner, we discussed the vehicle price, which I knew from previous research to be a very fair price. Joe, and everyone at Richards did everything tha... read more

Kev K.'s profile image
11 years ago

One of the worst places to buy a car. I bought a high end car from this company before few days. The manager does not even know how to talk to customers. After buying the car they did not give me proper documentation for registration and everytime i called i was told someone will call back but that never happened. Avoid this place if you want to be treated well as a customer 

gill s.'s profile image
12 years ago

Third Purchase! – I reside in Miami Fla. and just purchased my third vehicle from Richards Motorcars (audi a8) . I found this company on ebay approx 7 years ago when I purchased a Mercedes sl 500 sight unseen . I was very apprehensive purchasing a vehicle online without seeing it however Rich and frank (the manager ) made the process very easy and professional then and now as well. The vehicles I found at Richards Motorcars are priced very aggressively compared to similar vehicles in my area while also representing the quali... read more

anthony m.'s profile image
anthony m. 
12 years ago

Happy Customer – Terrific experience with purchase and service, far better than a new car dealer. Selection and quality of vehicles was excellent, and there was no pressure to purchase. I have recommended Richard's to several friends and each one was delighted with their purchase. 

adikus's profile image
13 years ago

probably the worst dealership – HORRIBLE! Some time ago I was looking for a car. The dealer had a BMW 750Li. I got there and ask to see the car. After asking to take it out for a drive, the salesperson told me to give him my social security so he can run a credit check. Upon inquiring why that was necessary, he said "well, thats a 40 thousand dollar car". Oh wow. Walked out right away and will never go back. I don't believe it matters, but his judgement was poor: I pulled up in a 45K car, and if they are reading: I ended up ... read more

PeteP's profile image
13 years ago

Negative Experience – I was interested in a 2008 Audi A4 listed by Richards Motor Cars in Malden MA and called the dealer late Friday afternoon to verify that it was still available and to schedule a test drive early Sat. morning. I spoke to Rich Fonzi who seemed aloof, but confirmed the car was available and set up an appointment for the next day between 0930 and 1000. I drove 1.5 hours and arrived at dealer at 1000. I was greeted by Rich, who said he would get the keys and bring the car out front. After about 15 minutes of... read more

soxfantimmy's profile image
soxfantimmy 
13 years ago

Easy and Painless – I purchased an LR2. I think it was by far the easiest and most painless experience I've ever had car shopping. The salesman was wonderful and knew alot about cars. (he also gave me a few helpful tips on financing and payments) After the purchase he also followed up with me to make sure I liked the car and everything ok. I would definately recommend Richards first when it comes to car buying. 

Denise Todisco's profile image
Denise Todisco 
13 years ago

Perfect Experience – Mike Warwick was my salesperson and he could not have made the experience more pleasant. As a woman, I am always nervous dealing with salesmen but Mike took the time to explain all of the features of my new BMW. I never felt pressured and the entire process was very easy and laid back. Mike stressed that he only works by appointment to make sure that you never feel rushed. I highly recommend Richards. Book an appointment with Mike if he's available 

Frequently asked questions about Richard's Motor Cars

How is Richard's Motor Cars rated?

Richard's Motor Cars has a 3.7 star rating with 143 reviews. 

When is Richard's Motor Cars open?

Richard's Motor Cars is closed now. It will open on Monday at 8:00 a.m. 

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