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Rich Ford

4.5

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! 

Location details

8601 Lomas Blvd NE, Albuquerque, NM, 87112, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.57,037 reviews
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Randy C's profile image
Randy C 
3 years ago

Awesome service my advisor ****** was really good at keeping me informed 

Business response:

Thank you so much for your comments and your business *****. We appreciate your review and will let ****** and our team know! 

Jan B's profile image
Jan B 
3 years ago

Outstanding service and friendly, courteous staff. We will be back 

Business response:

Thank you Jan for your kind comments. Our true Purpose is to satisfy our customers. Thank you for the opportunity and your business! We are so grateful that you took the time to say something. We will share this with our team! Hope to see you soon! 

Jennifer T's profile image
Jennifer T 
3 years ago

Service was good and feedback from our assigned representative, *******, was timely and reassuring. This is especially noteworthy given that personnel staffing was a problem due to pandemic and peak Holiday time. Feedback from technicians was knowledgeable and informative. This is the second time we have, mid travel relied on Richfield over the Holidays and would use their services again. 

Business response:

Thank you for your kind words ********! Our true purpose is to satisfy our customers and I'm thrilled that you have given us the opportunity. Thank you for your continued business! 

Jaime A's profile image
Jaime A 
3 years ago

I was lied to about inventory. I was lied to about odometer. Manager was angry when I complained. 

Trever E's profile image
Trever E 
3 years ago

These folks are a class act. ******* took care of my family and I no matter what we needed. I would come back here over and over again just to deal with the people and family friendly atmosphere. 

Business response:

Thank you Trever for your kind words. Our true purpose is to satisfy our customers! I'm glad that you received the service our core values as a company train on. Thank you for your business! 

Charlenea Ellis's profile image
Charlenea Ellis 
3 years ago

The tech receiver ********************* was 5 STARS however the technician who performed the oil change only 4 STARS as he FAILED TI READ & HEED the note **** left saying to NOT rotate the tires. 

Patrick A's profile image
Patrick A 
3 years ago

Went to Rich Ford a couple weeks ago looking for a used truck. Looked around at their inventory, even went in the bullpen to see the trucks that hadnt been inspected yet and werent on sale. Salesperson showed us a nice clean truck and we expressed our interest in it. He told us that it would be apart of their Black Friday sale and that the event would start at 6:30 so we should be there at 6 to be early in line. Got there a little before 6 on Black Friday and were waiting outside when one of the employees told us that she wo... read more

JOHN F's profile image
JOHN F 
3 years ago

Buyer beware! I ordered a new Bronco in early august and gave them a $500 deposit. At that time my trade in was valued through the internet to be be worth between $8,000 and $10,000. Well my Bronco finally arrived last weekend. My grief started when they said that they would now give me $5,000 for my trade. I eventually settled for $7,000 for the trade because **** had a special going that if you financed the car through **** Credit they would give a $1,000 dollar rebate and $500 trade in bonus. The sales manager tried to te... read more

Frank A's profile image
Frank A 
3 years ago

Great, friendly service! Honest pricing and straight forward terms from Rich Ford will keep us as future costumers. 

Frequently asked questions about Rich Ford

How is Rich Ford rated?

Rich Ford has a 4.5 star rating with 7,037 reviews. 

When is Rich Ford open?

Rich Ford is closed now. It will open at 10:00 a.m. 

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