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Still family-owned and still locally based, Rhoads Energy offers you a unique partner for your energy needs: decades of fuel oil delivery and HVAC experience, comprehensive offerings, neighborly service and hometown values. It's why Rhoads Energy has become the trusted heating and cooling resource for thousands of customers in Lancaster and Chester Counties from Lititz to Quarryville and Mount Joy to Downingtown, and everywhere in between.
624 S Prince St, Lancaster, PA, 17603, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We recently had a fireplace installed by the service department. The service technicians, Brian W. and Brian M were very professional. They were prompt in arriving to our home. I appreciated how careful they were with being neat and clean while installing the fireplace. The office staff kept in communication during the install, very easy to work with!
Business response:
Thanks for sharing your experience with our team Angie! We appreciate it and thank you for trusting us with your heating needs.
They are a fantastic company!
Business response:
Jeff, thanks for the kind words. We appreciate it!
I called on a Friday afternoon as a new oil customer and the woman who helped me was WONDERFUL, so polite and professional. Flash forward to Monday morning she called to reschedule an appointment with one of their employees but was able to schedule our first delivery sooner because I had mentioned on Friday that we were running low. So far my experience here has been worlds better than our last company.
We have two Worley& Obetz tanks. I called Rhoads in September to have them removed since we had already secured propane service from another company. Rhoads finally came out on October 11th to disconnect the tanks. They left a card saying that I would be contacted when the tanks would be picked up. They put one of the tanks on my driveway. Well, I have called every week since the middle of October and they keep telling me that they will be here to get the tanks ‘by the end of the week’. The tanks are still here. I’m tired of... read more
Ryan was the heating specialist that came to my home. Professional, courteous and kept me informed as to what was working well, what needed attention. Really enjoyed his manner and thoroughness. Thanks Rhoads! Thanks Ryan.
Business response:
Joyce, thank you for sharing your experience with Ryan. We're happy to hear he took great care of you. Thanks for trusting us with your energy needs!
Dan usually takes my call for a refill. He has the best customer service! Drivers are also awesome.
Business response:
Hi Deb. Thanks for sharing your experience with Dan and our drivers. We'll be sure to pass your comments onto our team. Have a great day!
I have a 120 gallon tank which is almost 4 years old from Worley and Obetz. Rhodes wants to charge me the price of a new tank to buy the used one. Also they want almost $0.75 per gallon more than two other companies I called. that's crazy and very unfortunate that they want to charge these crisis
Business response:
Mr. Bowermaster, thank you for your feedback. If you would like to discuss your account further, please feel free to call our office and ask for Heather Rineer.
I was not really sure about Rhoads at first coming from Worley and Obetz. I had several frustrating unhappy service calls. Joe gave me his card at my first Rhoads visit. I was upset and stressed when I was still having issues after a rather expensive repair. To the point where I texted Joe, not really expecting a reply. But he did and offered assistance in off hours. Kudos to Joe!!
Business response:
Bonnie, thank you for taking time to leave us a recommendation. We understand the entire situation has been stressful and are working with all former Worley and Obetz customers as quickly and efficiently as we can. We'll be sure to pass your comments to Joe.
Dave N was quick, polite, and thorough. Our heater is ready for the winter.
Business response:
Jennifer, thank you for taking time to leave us a review of your recent service visit. We're happy to hear Dave took great care of you and you'll be ready for winter. Thank you again!
Rhoads Energy Corporation has a 4.6 star rating with 329 reviews.
Rhoads Energy Corporation is closed now. It will open on Monday at 9:00 a.m.
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