Rev.com Inc

AZ 

on BBB

6 years ago

Horrible company. Take your business elsewhere- anywhere BUT here. If they send you a transcription that is not complete, or clearly not correct, they will give you the run around and NOT refund your money. Trust me, this company is not worth it. Take your business to a professional service - one with ethics and cares about their customers. 

JS 

on BBB

6 years ago

Rev.com is an AWESOME company! They have outstanding customer service, fair pricing, and a great program to easily put video closed caption on your videos as well as much more! I would highly recommend them to anyone!!! Anyone complaining about them is most likely unreasonable or unfair! Keep up the great work Rev.com! 

Raf M. 

on BBB

6 years ago

I've used Rev.***** transcription service for converting my voice memos into well-organized, grammatically-coherent summaries of my readings for my reading classes. I can't speak for how they do for long jobs, but all of my work were short recordings that were successfully transcribed. I also appreciate the speed and accuracy that this service promises. I wasn't expecting same-day delivery of my transcripts. The guys on Rev also saved me considerable time from editing. This company does a great job on bulk transcript orders,... read more

Melissa L. 

on BBB

7 years ago

My transcriptions were completely unacceptable from a quality standpoint. It took me hours of my own time to redo the work myself, on top of debating with their customer service department about whether the poor quality work was my fault or their fault. After a lot of arguing, they did give a partial refund (25%), but I would say more than 50% of the transcription work I paid for was completely unusable and had to be re-done. 

Dio G. 

on BBB

7 years ago

This company is not being transparent about the turn around times and guarantees involved with them. Their online marketing is misleading. They state offering a 24 hour service for translations and once you pay if they cannot find a freelance translator available then your work will not get done on time and you have to request refund. The truth is they cannot offer any sort of time guarantees, so if you are within a deadline you will suffer the consequences of a very irresponsible and unprofessional marketing and online serv... read more

Arthur G. 

on BBB

7 years ago

I needed a translation for my birth certificate for a marriage license and I used this service. As it turns out, the only agency that cares about this site's business is USCIS, and Re***** did not inform me of the fact that they do not do notarization, which is an absolute must for it to be valid in any town hall or agency. Not only that, they absolutely refuse to give me a refund because of the laughable and poor service provided. When going through the submission process they do not even ask for the reason you need a trans... read more

Jennah 

on BBB

7 years ago

Rev delivered a very quick turnaround for a great price! They turned around a set of interviews in about four hours, allowing us to meet deadlines ahead of schedule. The interface is great, the communication is effortless, and their work is excellent. I'll definitely be using Rev again and again! 

Kamil P. 

on BBB

7 years ago

I asked them to translate birth certificate in order to send to USCIS. Unfortunately, they made three big mistakes on the same order as indicated below. On the other hand, the first representative told me that they would make the correction and will issue a refund but then I was told they can not issue a refund unless the document is rejected by USCIS. Do I have to wait until USCIS reject the document. What about my case and the time I have spent on this issue? 1) Identification number is wrong 2) Name is missing 3) One word... read more