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Retreat at Bermuda Lake By Cortland
- Residential Leasing
- Brandon, FL
About this business
Location details
2648 Bermuda Lake Dr, Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter This apartment has a lot of potential if the staff listened to our complaints. Mailbox has been broken into multiple times. After giving them many suggestions like cameras or a gate installed, no action has been taken after many months of us waiting. Place is always sketchy after hours. Cars are littered on the main street, most appear to be non functioning. Lack of security, high rent and unresponsive leasing staff. Would not recommend.
Business response:
Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you’ve experienced regarding the mailbox, security, and the condition of the surrounding area. We take these matters seriously and understand your frustration. Your suggestions about additional security measures have been noted, and we will ensure they are brought up with the appropriate team for further evaluation. We are constantly working to improve the community for all our residents, and your input is invaluable in this pr... read more
Verified Renter I think Cascades has the potential to be a 5 star property. There are things that I pay for as a resident that should be easily accessible and functional. There are gym machines that need tending to, the pet washroom also needs to be fixed or replaced, the proper sanitation at the dog park, both the pools being functional, and possibly security. There are people who are smoking weed in the gym/pool house. I have kids and I hate for them to go there to workout because it smells so bad. The staff is helpful if ... read more
Verified Renter Best community to live in. Maintenance staff respond promptly to work orders . Leasing staff always makes me feel welcomed coming in. Largest gym I’ve ever seen in a community and they have two big pools.
Verified Renter Great quiet place to live, valet trash, nice gym and club house for residents. Walking trail. And shops nearby. Staff is nice and attentive
Verified Renter Excellent condominium, modern apartments, excellent neighbors, excellent location, excellent treatment from the team, they are respectful professionals and always help to solve any inconvenience. I have been living here for 6 years and I truly recommend it 100 percent.
Business response:
Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community and hope you will always feel welcome to get in touch with us if you ever need anything at all. We're always here for you if you need anything at all. - Your team at Cortland Falls River
Verified Renter I really love living here, I have had nothing but great support from the team and that's why I just renewed my lease
Business response:
Hi, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at SunburyRidge@cortland.com if you ever need anything at all. - Your team at Sunbury Ridge by Cortland
Verified Renter Staff is very accommodating and helpful. I thought the virtual tours the staff does are very helpful. Apartment has a great location and awesome amenities.
Business response:
Hey there - our pleasure! Happy you had a great experience. Thank you again for the great review! We really appreciate you.
Verified Renter It’s nice i had a lot of issues but it tend to get fixed after a while. My apartment got changed the day i moved in and the apartment i moved in was not freshed someone had just moved out and needed work to be done on it.
Verified Renter The community has been great so far! I had no issues with anything as of yet. This will be my first summer in the community and I am looking forward to utilize the pool area.
Business response:
How nice to receive your applause for our efforts! We are here for you.
Frequently asked questions about Retreat at Bermuda Lake By Cortland
How is Retreat at Bermuda Lake By Cortland rated?
Retreat at Bermuda Lake By Cortland has a 4.5 star rating with 840 reviews.
When is Retreat at Bermuda Lake By Cortland open?
Retreat at Bermuda Lake By Cortland is closed now. It will open tomorrow at 10:00 a.m.
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