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Resort Realty Outer Banks, Inc.
- Vacation Rentals
- Nags Head, NC
About this business
Location details
PO Box 129 5219 S Croatan Highway, Nags Head, NC, 27959, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have rented from the outer banks for over 20 years. This place The ***** in the worse condition. Some of the items are listed below. The list of items included: 1. Rental living room chairs with cardboard cut -out as coasters. 2. Pool Chairs that were left under deck broken when we arrived. Only 3 chairs around the pool. 3. Door to bedroom facing the ocean is completely broken. The maintenance man arrived and said the whole door needed replacement. 4. Door knob on middle bedroom door was reversed which enabled people to g... read more
Vocational rental "Don't Worry Beach Happy ******* is listed on line by Resort Realty at ***** total cost ,including all taxes and fees for the week beginning May ***** ***** This same vacation rental is listed on the **** site reflecting a discount of **** dollars, the total amount with all fees and taxes applied after the discount is ****** The Vrbo site reflects that this listed property is "hosted by Resort Reality". The relationship between Resort Reality and **** may dupe a unsuspecting renter in paying $584 for the ... read more
Business response:
Third party websites charge additional fees to both the owner and the guest requiring increased pricing in order to offset the additional charges. Savvy shoppers such as yourself will notice that the property is managed by a rental company and book direct to save. Our website does clearly say on every homes page ****** Direct & save".
We rented the **** Brown ******* in ********* NC from Sept. ***** 2021. Our reservation #XXXXXX. We encountered significant safety and health issues during our stay. Most of these issues were left unresolved by Resort Realty management. The overall condition of this house is beyond disappointing. The following is a list of this of our complaints: 1. The outside grounds are overgrown and unkept. Old chairs and garbage in the carport. Vines growing up through front steps making it a safety issue. The picture of the front of th... read more
I would hope that *** re-evaluates Resort Realty's rating because my experience leads me to believe that Resort Realty is a wholly untrustworthy company that engages in unconscionable business practices. As a firm supporter of free enterprise, it saddens me that companies like Resort Realty give businesses a bad name. Here are the facts. On August 30, 2021, I made an advanced reservation with Resort Realty for an OBX rental, for which I paid a fee. I received confirmation of the reservation and my payment from Resort Realty... read more
Business response:
We are so sorry for the confusion in this situation. We do allow guests to pre reserve for a minimal fee with the understanding that we can not confirm the reservation until we receive the owners contract back for the following year. All our homes are individually owned. Some times homes change hands and new owners make different decisions or owners may choose to go with another company for the following season. Unfortunately our staff is only aware of the owners decision to move on at the time we are notified. Therefore whe... read more
I have rented a property in the Outer Banks through this company. The pictures on line are of course beautiful. We are at this property for 2 weeks. Upon entry on Sunday, October X XXXX, we noticed several things, the carpet is dirty, the furniture is dirty, there was dog hair on the kitchen counters, the kitchen floor was sticky and the air intakes and ceiling and floor vets were filthy. I immediately sent the realty company an email and followed up with phone calls leaving messages regarding the condition of the property. ... read more
Rented Blue Angel, from Resort Realty OBX home located at **** N Virginia Trail Trail and was more than disappointed. Arrived to a filthy house. Filthy defined as urine on toilets, carpets with hair all over on every floor. Hard floors with visible hair and dirt, uncleaned showers, one bathroom completely unclean with towels piled in floor. Addition to the filth was the general condition of the home. Heavy laden grease and dust in hvac vents, hvac unit on 2nd floor that malfunctioned and saturated the floor with water. Jagge... read more
Upon arrival Saturday night, the house was a filthy, disgusting disaster. It looked like it hadn't been clean in months, and I've seen cleaner bathrooms in a bus station. After contacting Resort Realty, they sent two people over who shared a towel and wiped parts of the house down again. Apparently this company's definition of "Clean" is different from everyone else's. We were forced to hire ANOTHER cleaning company, who got there within hours of our arrival, cleaned the house from top to bottom, and were extremely professio... read more
We were in the **** the Duck home this week in Duck, NC. When we arrived the house was filthy. The floors were disgusting and housekeeping had to come out and re-clean. She did an awesome job and said she couldn't believe it was in the shape it was. The vacuum cleaner dod not work which explains the filthy floors. We had 9 people that we are vacationing with and no working oven, a broken toilet, a broken dishwasher and a gas grill with no propane. I have called every day and spoken to multiple people and left several message... read more
Within 1/2 hour of arriving at our beach rental, **** ******** *** in Corolla NC, on July 10, 2021, we called Resort Realty to complain about the state of the house. There were spiderwebs with spiders on the walls, not just the ceilings, but on the actual walls that you walk past. There were spiders on the sliding glass doors to go out to the balconies with webs that you had to duck under in order to walk on the the balcony. My husband wasn't paying attention and walked face-first into a web with a spider in it!!! There were... read more
Frequently asked questions about Resort Realty Outer Banks, Inc.
How is Resort Realty Outer Banks, Inc. rated?
Resort Realty Outer Banks, Inc. has a 3.8 star rating with 906 reviews.
When is Resort Realty Outer Banks, Inc. open?
Resort Realty Outer Banks, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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