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Resort Realty Outer Banks, Inc.

3.8

About this business

Location details

PO Box 129 5219 S Croatan Highway, Nags Head, NC, 27959, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8822 reviews
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Angela I's profile image
Angela I 
2 months ago

Rented a home ******** ***for week of Christmas. Chose this home for the location and size. Arrived to a home that needed a deep clean and was overall a disappointment. Yes, the pool was closed but we weren't expecting it to be a marshy pit of trash and chair cushions that we would have to look at all week. Dust was everywhere, mold all in the shower and on air vents. Uneven boards on pool deck almost caused one of us to fall into the marsh pool. They offered to send a cleaning crew, however who wants a crew of people in the... read more

Melissa C's profile image
Melissa C 
6 months ago

Our stay at ***** ***** ****** was a nightmare. On day 1, we had 6 kids (18 mo- 13) playing in the pool. The kids mentioned that the pool water smelled and tasted funny. Not even 30 minutes later, all 6 children were screaming in pain, claiming their skin felt like it was on fire. Two families, meeting up from different states, shared the house. We called the emergency line to report the pool issue. By 9 am, we still hadn't heard back. Multiple children were up all night, screaming in pain with swollen and red genitals from ... read more

Timothy P's profile image
Timothy P 
7 months ago

We stayed in Tranquility (****** in Corolla. When we arrived, we were overall pleased with the house. The house was relatively clean (other than the area around the pool deck). Many of the features of the house were rather dated and the sofa was worn out. According to the guest book, a group of high schoolers who stayed there in early June for Senior Week broke the zipper on one of the couch cushions. The cover kept coming off. Unfortunately, as the week went on several members of my family began to experience respiratory is... read more

Kevin M's profile image
Kevin M 
a year ago

We reserved a beach house at *** *** ********* ****** *** * ** ******** ***** ********* ******The sheets were not changed from previous occupants, food wrappers, sand, & human hair were found in the sheets. Trash swept under the bed. The hot tub needed servicing for 2 days before use, the private swimming pool required 3 visits from a caretaker due to a faulty pump. It was disgusting. We saved for our family of 13 to vacation, & it was ruined. Resort Realty was called, & offered no assistance. Ants all over the kitchen, the ... read more

Peter C's profile image
Peter C 
2 years ago

We stayed at Brown ************ from 9/3/XXXX-X/10/2022. The house was in horrible condition and should be rented out to anyone until the issues we brought up with Resort Realty have been addressed. All of the issues, including photos were submitted to Resort Realty on Sunday 9/4. First, nothing was clean. There is black dust/gunk all around every single air vent. The ceiling fans are all covered in dust. The was some kind of stain on the bed spread for the top floor king bed room. Cheerios were left all over the back decks.... read more

Laurie D's profile image
Laurie D 
2 years ago

On 8/6/2021 we arrived at ******** managed by Resort Realty,with an understanding that the home we rented would have the amenities we paid for & be in a working/clean order. This year was particularlysignificant as it was the first OBX vacation since our husband/dad's death in 2021. It was already an emotional time for us then to enter Options & find the awful condition and disrepair of the home made things worse. We encountered: 1. Glass shattered on steps coming up from garage from the light fixture above the steps. 2.Nonf... read more

Garry S's profile image
Garry S 
2 years ago

Rented a condo in Corolla Pool was shot, water under the liner , railings to pool falling off. Nails sticking out of floor on all thresholds. Door knobs don't work. Grill was filthy. Literally NOTHING in this place to clean with. You get pots , pans, silverware. Should have read the reviews. After calling 3+ times asking politely to be given an alternative place to swim, I was given no response. Nearly ****** for a week and treated As crappy as there rental. DONT RENT FROM THWRE HACKS!!!!!!! 

Eric S's profile image
Eric S 
2 years ago

Important safety concerns Rented the *** **** house. It seems that the property may be undergoing renovations, yet is still being rented out before it should as there are some important safety concerns that should be addressed. Maintenance: The property came with an outside "kitchen" (covered sink, grill, mini-fridge), but the receptacles did not function as the GFCI receptacle "upstream" could not be reset (possibly a faulty receptacle), but if not an issue with the receptacle, it could indicate a larger electrical issue. ... read more

Anthony C's profile image
Anthony C 
2 years ago

I have rented from the outer banks for over 20 years. This place The ***** in the worse condition. Some of the items are listed below. The list of items included: 1. Rental living room chairs with cardboard cut -out as coasters. 2. Pool Chairs that were left under deck broken when we arrived. Only 3 chairs around the pool. 3. Door to bedroom facing the ocean is completely broken. The maintenance man arrived and said the whole door needed replacement. 4. Door knob on middle bedroom door was reversed which enabled people to g... read more

Frequently asked questions about Resort Realty Outer Banks, Inc.

How is Resort Realty Outer Banks, Inc. rated?

Resort Realty Outer Banks, Inc. has a 3.8 star rating with 822 reviews. 

When is Resort Realty Outer Banks, Inc. open?

Resort Realty Outer Banks, Inc. is open now. It will close at 6:00 p.m.  

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