This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Resort Realty Outer Banks, Inc.
- Vacation Rentals
- Nags Head, NC
About this business
Location details
PO Box 129 5219 S Croatan Highway, Nags Head, NC, 27959, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We reserved a beach house at *** *** ********* ****** *** * ** ******** ***** ********* ******The sheets were not changed from previous occupants, food wrappers, sand, & human hair were found in the sheets. Trash swept under the bed. The hot tub needed servicing for 2 days before use, the private swimming pool required 3 visits from a caretaker due to a faulty pump. It was disgusting. We saved for our family of 13 to vacation, & it was ruined. Resort Realty was called, & offered no assistance. Ants all over the kitchen, the ... read more
We stayed at Brown ************ from 9/3/XXXX-X/10/2022. The house was in horrible condition and should be rented out to anyone until the issues we brought up with Resort Realty have been addressed. All of the issues, including photos were submitted to Resort Realty on Sunday 9/4. First, nothing was clean. There is black dust/gunk all around every single air vent. The ceiling fans are all covered in dust. The was some kind of stain on the bed spread for the top floor king bed room. Cheerios were left all over the back decks.... read more
On 8/6/2021 we arrived at ******** managed by Resort Realty,with an understanding that the home we rented would have the amenities we paid for & be in a working/clean order. This year was particularlysignificant as it was the first OBX vacation since our husband/dad's death in 2021. It was already an emotional time for us then to enter Options & find the awful condition and disrepair of the home made things worse. We encountered: 1. Glass shattered on steps coming up from garage from the light fixture above the steps. 2.Nonf... read more
Rented a condo in Corolla Pool was shot, water under the liner , railings to pool falling off. Nails sticking out of floor on all thresholds. Door knobs don't work. Grill was filthy. Literally NOTHING in this place to clean with. You get pots , pans, silverware. Should have read the reviews. After calling 3+ times asking politely to be given an alternative place to swim, I was given no response. Nearly ****** for a week and treated As crappy as there rental. DONT RENT FROM THWRE HACKS!!!!!!!
Important safety concerns Rented the *** **** house. It seems that the property may be undergoing renovations, yet is still being rented out before it should as there are some important safety concerns that should be addressed. Maintenance: The property came with an outside "kitchen" (covered sink, grill, mini-fridge), but the receptacles did not function as the GFCI receptacle "upstream" could not be reset (possibly a faulty receptacle), but if not an issue with the receptacle, it could indicate a larger electrical issue. ... read more
I have rented from the outer banks for over 20 years. This place The ***** in the worse condition. Some of the items are listed below. The list of items included: 1. Rental living room chairs with cardboard cut -out as coasters. 2. Pool Chairs that were left under deck broken when we arrived. Only 3 chairs around the pool. 3. Door to bedroom facing the ocean is completely broken. The maintenance man arrived and said the whole door needed replacement. 4. Door knob on middle bedroom door was reversed which enabled people to g... read more
Vocational rental "Don't Worry Beach Happy ******* is listed on line by Resort Realty at ***** total cost ,including all taxes and fees for the week beginning May ***** ***** This same vacation rental is listed on the **** site reflecting a discount of **** dollars, the total amount with all fees and taxes applied after the discount is ****** The Vrbo site reflects that this listed property is "hosted by Resort Reality". The relationship between Resort Reality and **** may dupe a unsuspecting renter in paying $584 for the ... read more
Business response:
Third party websites charge additional fees to both the owner and the guest requiring increased pricing in order to offset the additional charges. Savvy shoppers such as yourself will notice that the property is managed by a rental company and book direct to save. Our website does clearly say on every homes page ****** Direct & save".
We rented the **** Brown ******* in ********* NC from Sept. ***** 2021. Our reservation #XXXXXX. We encountered significant safety and health issues during our stay. Most of these issues were left unresolved by Resort Realty management. The overall condition of this house is beyond disappointing. The following is a list of this of our complaints: 1. The outside grounds are overgrown and unkept. Old chairs and garbage in the carport. Vines growing up through front steps making it a safety issue. The picture of the front of th... read more
I would hope that *** re-evaluates Resort Realty's rating because my experience leads me to believe that Resort Realty is a wholly untrustworthy company that engages in unconscionable business practices. As a firm supporter of free enterprise, it saddens me that companies like Resort Realty give businesses a bad name. Here are the facts. On August 30, 2021, I made an advanced reservation with Resort Realty for an OBX rental, for which I paid a fee. I received confirmation of the reservation and my payment from Resort Realty... read more
Business response:
We are so sorry for the confusion in this situation. We do allow guests to pre reserve for a minimal fee with the understanding that we can not confirm the reservation until we receive the owners contract back for the following year. All our homes are individually owned. Some times homes change hands and new owners make different decisions or owners may choose to go with another company for the following season. Unfortunately our staff is only aware of the owners decision to move on at the time we are notified. Therefore whe... read more
Frequently asked questions about Resort Realty Outer Banks, Inc.
How is Resort Realty Outer Banks, Inc. rated?
Resort Realty Outer Banks, Inc. has a 3.8 star rating with 804 reviews.
When is Resort Realty Outer Banks, Inc. open?
Resort Realty Outer Banks, Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com