Rent-A-Center

Angelia K 

on BBB

2 years ago

They claimed we was approved took my money and then said we skipped out on payments with something and said they had to do more research after we scheduled it to be delivered. I will never rent anything from them again. 

Travis S 

on BBB

2 years ago

Went to Morrisville rent a center in ******* for a TV and bedroom set was promised a date and time for today 10/01/2022 by ****** the store manager and was told that the store was closing at 5:00 pm instead of the regular closing time when I called the store ****** answered the phone saying hello we are not doing anymore deliveries instead of saying "thank you for calling rent a center this is ****** how may I help you" was very unprofessional and did not seem like he knew how to do his job correctly 

Joyce R 

on BBB

2 years ago

Is the worst Rent-A-Center I have ever rented from. **** is a lazy "Store Manager" who just sits around all day then hops in his expensive car and almost hits pedestrians daily I have watched this happen I work across the street. I'm tired of coming into this store and seeing the lameness of the store lack of interest from all employees. Always calling me when my payment is due the same day every week? How is that a good morale ? I know it's due I signed a contract!!! Stop with the poor service you want me to pay 2-3x's reta... read more

Cody B. 

on BBB

2 years ago

I work 3rd shift and I told them what times to get ahold of me yet they keep waking me up to ask for payments. When I have financial hardships they dont work with me when they said they will. For example: I missed a week and the bill was a bit over $100 I only had $80 to my name and physically showed them I have no food but they made me give them EVERYTHING I had. So I had no food for a week. They are super unprofessional and dont do what they promise they will or what their contracts say. I am the customer so I shouldnt fee... read more

AAA Mobile Storge A 

on BBB

2 years ago

This company is terrible!!! They have rented storage containers from ** and they will not pay. Everytime I call the store managers telephone number, she makes up a lie. I called yesterday and she said "wait a minute, I'm getting pulled over and I will call you right back." ***** laugh, she never calls back. If she sees my name on caller ID she won't answer. If i call from an unknown number, she might answer. This is the worst run business I have ever seen. it is here in **********, **. Beware people!!! Don't shop there!!!!!! 

Clarence W 

on BBB

2 years ago

was a customer for 13 years at ***** ** and ********* ** stores **** was manager and **** was DM the first 8 yrs went great exec service and quality merchandise, **** even finished the payoff on a entertainment center if I rented a washer and both I still have 15 yrs later, but the del service started getting bad got a refrigerator and they tore my door and dented the refrigerator instead of taking doors off fridge, got a lap top for wife 6 month end the screen got a huge green line going through it it went to service like 5... read more

Billy J 

on BBB

2 years ago

Unprofessional *********** Electric bikes aren't put together appropriately. I was flipped over the handlebars at about 15mph. My husband's bike showed Error codes and my bike had no brakes (my husband adjusted them). We were on the bikes for about 20 minutes (this is the first time we rode them) the headlight fell off. My husband had to fix it the best he could because we were on a trail and no where near our vehicle. Making our way back to our vehicle, the headlight had fallen off again but this time the basket fell off an... read more

Lucibet B 

on BBB

2 years ago

Never tell you how much will be your product if is not paid in full in 3 months. Never receive any paper, and everything was in a screen just telling you to sign. After a year paying I called them to verify how much I owe and they told me I still owe 14 more months. My purchase was a couch for around $2,400. Paying 153 every 15 days. I still owe around 2,800 !!!!!! For a total around of $7, 100 !! That is crazy !!!!! That means I already paid my furniture plus they will keep double or more , that is stealing!! I want to canc... read more

William B 

on BBB

2 years ago

I bought a power recliner three months ago back in June 2022 Ãnd July 2022 the power recliner stopped working and I have not been able to use my chair..... I got my chair from the 98th Bloomington store my first payment was due August 6th I contacted them about the issue with my chair they said they would swap it out and that they will get around too it so they told me that they where going to swap it out on the 11th of August they never did because I won't make a payment on a broken chair that I just bought..... Either swap... read more