Rent-A-Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Rent-A-Center

1.4

About this business

At the Sunnyside Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! 

Location details

2685 E Lincoln Ave A, Sunnyside, WA, 98944, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.4345 reviews
Select a rating
Cecile S's profile image
Cecile S 
2 years ago

I would barely give this company a 1, they add so much interest and principal on items it is very vicious. That is besides the point, I took 2 sofas and a tv from the *** in ******, ** back in September 2021 and I never missed a payment but fast forward over a year later into this renting agreement to later own; I missed February payment of this year. Little would I know here comes crusty dusty *** people at my door with a notice to return property for missing a payment, mind yall I have 6 payments left and I cannot wait unt... read more

Business response:

Rent-A-Center transactions are not financing arrangements or loans. We purchase the merchandise selected by the customer from the host store, and then rent the merchandise through a terminable rental purchase agreement that contained the disclosures as required by applicable law. Rent-A-Center has reviewed this review and determined the primary complaint is regarding certain contractual obligations stated in the rental purchase agreement, which the customer failed to comply with. We apologize that Ms. ***** has had a poor ex... read more

Amber H's profile image
Amber H 
2 years ago

horrible service, all employees seemed nice in the beginning at the store location in **********. I am a reader so of course I read my contract was told I could return products anytime and also get my money back. not only am I being refused my money back but also being told that they will be taking back the products I've been paying for since oct of ****************************************************************************** the said contract why would I return something I've been paying for along with renters insurance as... read more

Business response:

Rent-A-Center appreciates your feedback and find it unfortunate that you are not satisfied with the rental-purchase agreement you made with us. Rent-A-Center accommodates returning the merchandise in accordance with the terms of the rental-purchase agreement, specifically in paragraphs "Termination," and "Our Rights To Take Possession". Since the rental-purchase agreement constitutes a lease of the merchandise, we are still entitled to payment for the time you rented the merchandise, and we do not refund payment received dur... read more

Larocca T's profile image
Larocca T 
2 years ago

I think they cheat the customer. I don't receive recipts 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ in order to request a copy of your payment history. Thank you 

Savanna S's profile image
Savanna S 
2 years ago

They need help with the staff at the location in fort **********,**. 

Business response:

Please contact our customer service department at ************ to provide your much appreciated feedback on store staffing. Thank you 

Jacob K's profile image
Jacob K 
2 years ago

Wouldn't let me pick my agreement up because of who gave me a ride .. sounds like a discrimination lawsuit 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ so we can obtain further information. 

Theresa M's profile image
Theresa M 
2 years ago

I have collection calls from a Rent a Center agency every few years. last one was a week ago. Before that was 2018. The first one stated I rented something from a place in **** in 2010 - 2011 that I never lived (2017) I said I never lived there I lived in ******** at that time. The call last week stated I rented it in ************** area in 2016 (I didn't live in ************** in 2016. ***************** was sketchy at best could not give me what I allegedly rented. *** would not give me his name and I repeated my questions ... read more

Business response:

Rent-A-Center the opportunity to address your concerns. If you are not familiar with something on your credit report, we request you to file a police report and provide us a copy so we may complete an investigation. If you have further questions, you may contact our customer service at 800-442-8186. <style> </style> 

Shannon H's profile image
Shannon H 
2 years ago

****************** went above and beyond to make ************ work 

Business response:

Rent-A-Center appreciates your feedback and is delighted to hear you had a great experience. Should you have any issues or concerns, please contact our customer service at 800-442-8186. <style> </style> 

Jade Q's profile image
Jade Q 
2 years ago

Most horrible experience in my life. This location recently has a new manger name ***** he will call you threatening you, hanging up the phone shouting like a 3 year old that didn't get his way. The staff is extremely unprofessional it's hard to communicate because the staff have strong Spanish accent and can't properly interpret what's your saying in English. This was my second account with ******************** and I've learn a very valuable lesson * NEVER AGAIN DO NOT DO IT TO YOURSELF * I hope this review helps someone ma... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and investigate this experience, please contact our customer service at 800-442-8186. <style> </style> 

Leslie T.'s profile image
Leslie T. 
2 years ago

I purchased a ********** back in 2021 and paid for it in full in Wilmington **. Currently, the ** is not working, and Rent a Center is doing nothing to help. I feel they should provide some sort of warranty for their customers. A ** should last only a year and a half. I spoke with the store manager ************************* and he did nothing to help me or even seem concerned so it seems that possibly, they sell defective items so BEWARE!!! I will also be making a complaint to the corporate office 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.4 star rating with 345 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com